Nightly Server Disconnects

Nightly Server Disconnects

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Posted by: Gator.5729

Gator.5729

ANET, you have a great game here! Why are we being kept in the dark as to what has happened over the last 3 nights? If you don’t know what is causing the problem, at least tell us your working on it. If you know what it is please fix it ASAP.

A group from our guild has lost our fractal progress 2 nights in a row and almost at the exact same time both nights, 9:30pm est, is our prime time. Thankfully, we only lost progression and we can do that again, we haven’t lost any items to be really concerned about.

Please just keep us informed.

Nightly Server Disconnects

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Posted by: lynspottery.6529

lynspottery.6529

Yak’s Bend server – Straits of Devastation
You are extremely lucky if that is all you lost. About 23 hours ago we had just finished opening up a good portion of the Straits of Devastation, got the boss down at the Cathedral of Glorious Victory and moved on west to north west to the zone change to Malchor’s Leap.

When I finally got back into the game, I was dead way back at the Cathedral and way pointed to the only place I could – Rally Way Point.

Due to the game roll back, I lost all that explored area, and xp; not to mention all the loot as well as the pois, skill challenges and way points along the way. Not everyone in our group got dumped, there were at least 3 folks still in the game and never had a problem. Still have no idea what caused it but I was not happy.

It appears I also lost some of my daily achievements because of this as well and had to redo everything I had already accomplished. In cases like this I do wish Anet would reimburse us in some manner to compensate for this mess their server burp causes.

(edited by lynspottery.6529)

Nightly Server Disconnects

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Posted by: lynspottery.6529

lynspottery.6529

Yak’s Bend server – Straits of Devastation
Several hours ago I had taken a late dinner break so I fortunately missed being thrown from the game – again. I found out just before I logged out that we had another server dump for some folks.

Apparently ever since the last maintenance there appears to be a server problem causing no end of dumps out of the game. From what I am reading timing is causing folks to lose a lot of loot, gold, achievements, etc.

Judging from lack of response I can only conclude the devs are feverishly working since they seem not to have the time to come to the forums to address our posts yet. My main irritation in this was I lost some xp toward my new 80 level on my mesmer when it happened to me the first time. I ended up having to recoup that loss so when I logged into the game yesterday late afternoon, I chose to not do what I truly wanted to do because I did not want to experience that frustration again.

I think I shall just step back from the game for a little while and see if they can fix it before I go any further and lose anything more.

(edited by lynspottery.6529)

Nightly Server Disconnects

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Posted by: digiowl.9620

digiowl.9620

The timing seems to coincide with the daily achievement reset.

I speculate that there is a spike in logins related to that, and so whatever part of their server setup is handling the logins, and storage of character states, end up swamped in what amounts to a DDOS.

This part then ends up rebooted, but loose whatever character states that has yet to reach non-volatile storage in a verified manner.

Nightly Server Disconnects

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Posted by: soulfoot.1697

soulfoot.1697

well so far it has happened every night this week, some official word on whats being done and how to avoid getting screwed would be nice.

right now we are relying on word of mouth, someone gets booted for changing a zone they let the rest of the guild know so that they dont swap zones till the log in server is done being down.

I was hoping last nights official down time would have addressed this.

Nightly Server Disconnects

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Posted by: MrsKryten.5104

MrsKryten.5104

I was only was impacted one of the nights and lost three rares so it’s not a major deal, but I’m curious why the servers roll back 20 minutes or so after players get disconnected. I haven’t encountered this in other MMOs so it was quite a surprise to log back into a completely different zone with missing rares, XP and karma.

Nightly Server Disconnects

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Posted by: Gator.5729

Gator.5729

I know there are a lot of people who have lost something, there didn’t seem to be any issues last night. But I’m just concerned with the fact that it happened 3 nights in a row and there has never been a developer post in regards to the issue.

Nightly Server Disconnects

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Posted by: Khisanth.2948

Khisanth.2948

I know there are a lot of people who have lost something, there didn’t seem to be any issues last night. But I’m just concerned with the fact that it happened 3 nights in a row and there has never been a developer post in regards to the issue.

You should probably add the server you are on and the maps this has happened on.