Guild Wars 2

This is unacceptable.

As of today, patch of 20th June 2017, there happens to be a bug which denies you any loot from your weekly raid boss kills.
Me and my pug group were killing VG and Gorseval (before you ask: for the first time this week) and at both fights half the team didnt get any chest, any loot, any thing.
The Chest itself apparently did not visually appear AT ALL.
Many players also report massive DCs for the entire party resetting the fight.

I hope you fix this ASAP and give us PLAYERS some kind of Compensation.

Thank you for reading.

I heard same from my friends aswell. We did VG kill and noone got reward.

Yes same we did it before patch and after patch, no lootz

My squad didn’t get the loot either :/

My raid group just killed KC for the first time we got the raiders chest and the Mastery point but no boss loot

Same here, did cairn got boss loot, did MO 30 min later, no chest appeared (1st kill this week). According to my API the boss hasn’t been “cleared”, so I guess I’ll have to redo the boss and get loot tomorrow when it’s patched. I don’t mind myself that much because MO isn’t the hardest of bosses but this must be pretty frustrating on matt, or for first timers on VG who have finally done first kill but getting no loot. Please fix it fast

Same here. Got loot for VG, but nothing for gorseval. How do you even break this stuff, Anet? WTF?

Same here, today we kill sloth and the chest didn’t appear …

We got normal rewards on Escort, none on KC and Cairn. No differences in the team, either all got the reward or nobody did.

Same hapend to me, yestrday 2 times done KC and now done Matthias no rewards…

Just killed matthias first time this week on my alt acc → no chest, no loot.

Some in squad got their loot, some didnt.

Killed nearly all bosses yesterday after patch on main acc → got all loot.

Its pretty much totally random and unpredictable.

Just killed KC earlier Today. No loots.

Just killed sloth and no loots.

Me too. Today I killed Matthias . No loot.

My static group met up to raid last night. Most of us did not raid last week either. We killed VG. All 10 of us got a pile of magnetite shards, but no chest or LI. What made it more interesting was we exited the wing and re-enter and VG had reset as if we had never killed it…

I commanded a Vale Guardian training raid last night with 5 first-timers. When we killed it they luckily got the achievement and unlocked the mastery track, but no loot either. It’s pretty frustrating to kill your first raid boss and not even get a Legendary Insight for it.

About 2 or 3 hours ago, i wanted to do W2.

On Sloth first kill, no one got loot. Then we killed Sloth again and most of us got loot.
So we went on with the Trio and killed it, again no one got any loot. Then we decided to disbandon our undertaking.

It is to be noted, that we did no first attempt kills. I mention this as someone said that he heard only first attempt kills would give loot.

This is a really annoying bug, because you never know if you’re gonna get loot or not. I did all of W4 yesterday and got loot on first kills. Then I killed Sloth – no loot. Please reimburse us in some way for all the time and food that was spent…It took my group 2 hours to finally clear sloth, and that’s a lot of rare veggie pizzas and toxic crystals…

Today as of 21st of June my squad killed KC for the first time this week and gained no loot, and, what is more important, no Legendary Insight. When each of us left the raid and entered again KC stayed on its place as if we didn’t kill it.

Then I had one more try on KC (since it appeared as not killed one) but with another squad. Unfortunately, the result was the same – no loot, no LI. Somehow one person got the loot but still no one could see the chest.

So, since it was tested twice, there is clearly a bug. Hope it will be fixed as soon as possible.

Thank you.

P.S.: I would also ask for those LI’s, which are missing on my account right now, as a compensation. There is a chance to get only 13 a week, so… it’s a loss.

Got my first raid kill on Vale Guardian and no LI. Got the mastery and a chest with ascended mats.

Hopefully Anet will retroactively give players their LIs.

Still not fixed?

ANET fix the freaking raids!!! or turn them off so we dont waste our time doing Raids with no rewards at all!!… I did gorse yesterday without any chest for me or my squard and same thing just happend now AGAIN!… wtf is going on ?… plz wake up man!

Any updates from ArenaNet?

Yeah, same here, killed VG and no reward :/ plus it was my first kill, so it rly sucks

Same with Cairn and VG, me and all my group didn’t get the loot

No contribution from devs about this since 2 days, THIS is unacceptable, killed VG and Sab today and nothing

I’ve killed Matthias yesterday after 2nd patch of 20.06.2017 and didn’t recive reward for doing so. I haven’t killed him this week before either. The rest of my squad did get loot, or at least marjority of them that linked it in squad chat.

Later I tried entering wing 2 and Mathhias was alive and well again, or at least pre-event for that boss was up. In any case when I opened the instance it wasn’t cleared as it should have been have I received any credit at all for killing last boss.

Today I tried again and killed Matthis for 2nd time this week and didn’t get credit for doing it once more. No boss chest spawned, and neither did the event chest. After re-entering the instance Matthias is alive again. At least one person received loot and linked it in squad chat. At least one more person besides me didn’t recive it.

I personally see no point in raiding at all until this issue is fixed or at least acknowledged and addressed seeing as neither of those happend yet. Otherwise it’s just a waste of time and food while playing roulette called “will I get my loot or not, let’s see!”.

It’s pretty ridiculous that they still haven’t even acknowledged this issue.

James Rustler.7860:

It’s pretty ridiculous that they still haven’t even acknowledged this issue.

They acknowledged it on Reddit, but they need to acknowledge it here or somewhere on the forums.

Honestly it’s ridiculous we don’t have an update today. People with static groups (like me) plan their week partially around raiding and it’s disrespectful to our time to not let us know what the status of the issue is.

killed Slothasour and didn even see the loot chest, half an hour wasted for nothing, nobody got any loot, fix this asap pls. . . . .

We killed Slothasour yesterday and no one got any loot, pls fix this asap i want my weekly insights !!!!

Strange thing is, some bosses seem to be rewarding loot properly.

I killed xera, and she dropped loot normally. I killed cairn and sabetha, and neither dropped loot. All that with 3 different pug groups.

I think the question that beg answering is will we be compensated? The game seems to register the kill properly, but not attributing the rewards. I pug most of the time and finding a group and killing bosses like sab isn’t an easy task most of the time, I think it would demonstrate Anet respects its players.

I have guild mates who did the raids and put a lot of time into it and didn’t get anything at all from it except magnetite shards if anet can fix this then that’d be cool. Once they do should people just make a ticket with anet and you can see in their gw2 history they finished the raid and they be compensated with a raid loot they would’ve gotten?

On reddit, someone posted the following analysis:

• First attempt on a given character: you get loot.
• Second attempt on that character in that instance: probably no loot.

Work-around: have everyone leave the instance after a failure or swap characters.

(That’s obviously an ugly solution, so hopefully ANet figures out what’s going on.)

@Baron: there’s no way to show that people have completed the encounter — even the API isn’t getting updated. There’d be no way to figure out who is supposed to get ‘compensated’, even if ANet was willing to give some people double.

same here, 2 sloth kills no loot

Crystal Reid.2481:

The team is still investigating the issue and working to get a fix out as quickly as they can.

Thanks for the reply! The playerbase certainly appreciates it when devs give out information about the current situation/ communicate with us.

Still bugged as of ~6hours ago when guildies did it. No loot at Cairn, MO, but there was loot at VG. However, when I did it yesterday our group did not get loot for Vale Guardian nor Gors, but we got it at Matthias. Pls fix.

https://forum-en.gw2archive.eu/forum/info/updates/Game-Update-Notes-June-20-2017

“Fixed an issue that prevented players from receiving loot from raid encounters.”

Thanks a lot.

I’m refreshing this topic as the problem seems to have got forgotten. When are we getting some kind of compensation for the loot we missed? I always thought ANet had good customer support and treated their players with respect, I don’t want to change my mind on that subject
And don’t tell me it’s impossible, from my previous experience with customer support I assume logs store info on events completed by a character. I did get event rewards from bosses, just not the main chest, so the info about having completed those events should be there.

ladyfraktal.5249:

I’m refreshing this topic as the problem seems to have got forgotten. When are we getting some kind of compensation for the loot we missed?

Read the developer reply. There might or might not be loot — the bug prevented the game for recording the victory (even the API didn’t know), so there’s no easy way for ANet to know who was present during a successful encounter.

They might decide to reward everyone who took part in an encounter that last more than 10 minutes and who didn’t record a win earlier, which would be easier (and more generous). However, even that would take a lot of time to track down.

In other words: assume there won’t be anything to make up for the bug (no more than there has been for most bugs). And (I hope) be pleasantly surprised when they end up pulling a rabbit out of their Top Hat (bought at the gem shop, of course).

Illconceived Was Na.9781:

ladyfraktal.5249:

I’m refreshing this topic as the problem seems to have got forgotten. When are we getting some kind of compensation for the loot we missed?

Read the developer reply. There might or might not be loot — the bug prevented the game for recording the victory (even the API didn’t know), so there’s no easy way for ANet to know who was present during a successful encounter.

They might decide to reward everyone who took part in an encounter that last more than 10 minutes and who didn’t record a win earlier, which would be easier (and more generous). However, even that would take a lot of time to track down.

In other words: assume there won’t be anything to make up for the bug (no more than there has been for most bugs). And (I hope) be pleasantly surprised when they end up pulling a rabbit out of their Top Hat (bought at the gem shop, of course).

I did read their reply, that’s why I bumped the topic. And read what I wrote – since I got event rewards, just not the main chest, it looks like boss kills didn’t get registered, but dynamic events ‘Kill boss X’ were successful. Therefore, as long as they store the history of dynamic events, they should be able to find all info they need. Besides, I’m mostly bumping the topic because I want their final statement, positive or negative, doesn’t matter. Right now the attitude kinda looks like ’let’s tell them we’re investigating and then stay quiet, they’ll just forget’.

https://forum-en.gw2archive.eu/forum/game/dungeons/Raid-Bug-Corrected/6632685

Short story: one piece of ascended armor plus xmute charges.