Guild Wars 2

I am very upset to find that after getting the free transmutation charges and then purchasing 25 more and gifting 25 to another player, we didn’t really get them. we opened the mail from BLTP and took them but they just vanished. What a crock!!!!

They are in your inventory. You must first use them and then they get added to the wallet.

megaman.9781:

I am still having trouble using them. I attempted to upgrade a set of armor and nothing happened, except that I noticed charges in my wallet, which cannot be used. Something seems to be very fishy about what is happening to this game. It use to be fun and easy to use. Now, it is getting complicated and frustrating. Can anyone tell me why?

Based on how you phrased this I just want to make sure I’m following what you did here.
1)Got your free charges
2)Attempted to use those charges to reskin your armor (i.e. you double clicked them in your inventory to “activate” them)
3)Charges were put in your wallet.

If that’s the case, that’s exactly how it works. Imo it would make sense if they instantly went into your wallet as I don’t recall them being open to trade with others while they’re in your inventory, but then again I could be wrong about that.

Still, try it again, when they’re in your wallet they’re available for use for reskins. Hope that helps!

go to your wardrobe, select an item type, select a new skin. on the right it will say something like, “Transmutation charges: 36 … Cost to Apply skin: 1” is that count correct?