Q:
No delivery to home instance
Delivery of items (where relevant) is instantaneous after purchase. Did you not get a consumable when you bought the items? That needs to be double-clicked to unlock the node in the home instance.
In terms of support, their normal response time is “within 3 days”. If it’s longer than that, you can post a request for a review in the thread designed for that — just copy your OP above and paste, adding just the ticket number.
https://forum-en.gw2archive.eu/forum/support/support/GW2-Tickets-for-Review-3-days-older-2
John Smith: “you should kill monsters, because killing monsters is awesome.”
No, I did not get a consumable – will post asking for a review, thanks