No gift tree In home istance
I’’m having the same issue. Already submitted at ticket. Supposedly the bug is related to using the gift in the Heart of the Mists.
At least i’m not alone. I mean, am sorry for you dude, but not being the only one, means that it’s not my fault if i don’t have the tree…
I didn’t think I had a tree, but upon further examination of my home area…
I found it.
Try looking at places you think it would not be at.
I explored every centimeter of my home istance multiple times… There is no wintersday gift tree…
I think you’re talking about the Gift of Magnanimity, right? If so, was a known issue that was addressed in today’s build. If you clicked on the item and nothing happened, what I believe will take place is that you’ll be sent a replacement item in the near future. You will not need to submit a ticket, the item will be sent to you without the need to contact CS.
Oh, here’s a tip: You should click on the item outside of PvP in order to enable it. (It may now — due to the bug fix — be clickable in PvP, as well as outside of PvP, but I thought I’d share that bit just in case it helps.)
Thanks for your patience.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Oh, here’s a tip: You should click on the item outside of PvP in order to enable it. (It may now — due to the bug fix — be clickable in PvP, as well as outside of PvP, but I thought I’d share that bit just in case it helps.
Yes, I have seen several other PvE related items not being able to be clicked while in PvP or WvW, that makes sense. However, if the item is supposed to be openable only while in PvE it shouldn’t do anything while on other modes or at least a warning should be given (can this about warning be a hint for other items, as some of them simply does nothing?). Well, I take this fact as a bug so why it could be opened out of PvE. Thanks Gaile for the reminder anyhow.
Happy to help, shadow. I put in that note just in case it still applies, but I imagine it does not.
In any event, I’m glad that’s all sorted now.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
I opened mine in PvP last night, too, sadly. I just completely relogged and it is still not in my home instance, so I think it may require a little more tweaking. :/
I opened mine in PvP last night, too, sadly. I just completely relogged and it is still not in my home instance, so I think it may require a little more tweaking. :/
As noted above, the CS Team will likely send you a replacement in the near future. That will be the only subsequent ‘tweak’ needed, probably.
Good luck.
According to an e-mail I received this afternoon, the replacement items went out today. I’ll double check on that, but I believe that those who tried to enable the item in PvP and were unable to do so now have a new item to enable.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Thanks a lot for the replacement!