Guild Wars 2

I keep crashing literally EVERY 5 min !!! I can’t play , it’s tiring and annoying. Anet do something !

Multi crashes since HoT. Really kittened off. You tooka great game, and just through it out the window, or should i say, threw your players out the window.

Geforce GTX 680
Intel core i7-4820@3.70
8 gb ram
windows 10 home

Some people having issues is using the 64bit and stuff right? Because I cannot stop DCing and I have the 64bit and done everything except uninstall and reinstall the game and I’m getting unbelievably frustrated because I can’t do anything without DCing. All I want to do is play the game. And I never DC.

I….would rather wait than do that whole installation process over again. Doubting that would fix anything though.

This might be a really stupid question… but looking through all the replies everyone is saying “crashing” and I thought there was a difference with it compared to DC (crashing being completely crash, bug report, yadda yadda, DCing being just being kicked to character select or whatever). Is everyone actually crashing, or am I having a separate issue with all the DCing? Sorry… as much as I game, I’m really bad with computers.

Can only play for about 15-20 mins some nights other nights I can play for over an hour till I lag out and crash. 64bit version crashes before even getting to the launch screen. I had absolutely no issues until HoT was released.

@Laya for me it has been drop to desktop (mainly yesterday). Today much more serious full-blown hangs where I have to use the task manager to shut the game down, and tonight I have had to reboot twice to ensure stability. There are also losses of visual effects in-game. Seems to be getting more serious as time goes on and I think I’m going to bail out of this game for a while.

The game unplayable in its current state. If Raid implemntation caused this remove it. As more people bail because of the continual crashes any new customers that may have arrived due to HOT or other promotions will be lost. People will find other things to do and not come back.

The crasking did not start with HOT release it started with implementaion of the last patches and RAIds.

Same for me, crashing many times and the Send report feature to Anet also doesn’t work, that crashes too.

I can’t play for more than a couple min in WvW. Can someone from Anet just chime in and let us know what is going on? I’m on a MAC but it seems it isn’t only Mac players having the issues. Sad. First you drop some craptastic borderland maps making EB queued for ages and when I finally get in I crash. Can you make this right? Can you at least talk to us? I paid $100 for HoT and don’t even play the PvE content so essentially I paid for a broken game.

Araris.7839:

Why hasn’t this had a response to it yet? The crashing is ridiculous.

Well, threads did get merged, so apparently someone is paying attention.

But yeah, I would at least like a “We are aware of the issue and are looking into it.” or some variation on the sort.

babazhook.6805:

The game unplayable in its current state. If Raid implemntation caused this remove it. As more people bail because of the continual crashes any new customers that may have arrived due to HOT or other promotions will be lost. People will find other things to do and not come back.

The crasking did not start with HOT release it started with implementaion of the last patches and RAIds.

Yep. It was the same thing during the last BWE. Raids and the Squad revamp broke it.

New patch came out, mentioned overhead memory, but for Mac clients.

Any Mac players (or any players for that matter) have an improvement on the crashing?

For all 32bit OS there’s probably a solution:
- run Command Prompt as administrator
- run this command: bcdedit /set IncreaseUserVa 3072
- restart your computer and play GW2

This was posted in another thread but it seemed to have got lost with the amount of posts that came after it. Anyway, since the novemeber 17th patch, my games been crashing like crazy. Like most people complaining here. Used to only happen in new HoT maps. Then the patch made it happen in core GW2 aswell. This little fix, that took very little time to do (less than a minute) worked for me. I’m on Vista 32bit.

I was able to play for a few hours, non-stop, without crashing. Managing to get my fractal dailies done… With graphics set to full. Not a single crash. So I’d say this fix is worth trying for those who havn’t yet done so.

Kyx.4380:
before this patch i couldn’t play the new maps without crashes, but the core game was fine and running, no crashes whatsoever but now, with the new patch, they just enabled “upgraded HoT mode” for all of us.. wich means MORE crashes and in EVERY mode or map, being the new ones or just the core game…
i guess this is how they plan to “deal” with us who have the misfortune to crash and don’t have a 64bit OS: by just IGNORING us and making everything even worse, so we’ll just stop playing on our own and the problems will magically disappear! just look at what support says: if u got a 32b, they tell you to get a 64b, and if you have a 64b,
they tell you to try the 64b client… and if you have a 32b and can’t/don’t want to upgrade? for them you’re just trash… and we’re being treated as such, mocked and ignored. and i bet that they’ll soon just say “32b OS are not supported anymore!” and that will just be the end.

I am starting to feel tired and fed up of log in a game and got all frustration since the launch of HoT. Can I have a rufund, please?

Never had a crash before HoT… Loyal player for a year before HoT release. Bought Delux Xpac, started to crash once an hr, then to every 20min after last patch. Tried to do Dragon’s stand assault, GL w/ that, crashed 5x over the course of the battle, used squad as crash insurance to keep trying to get back to correct map; crashed again during Mordremoth final battle, came back in just in time to get completion recognition but no chest. Lost WB chests over 5x this way now due to crashes. Finally now just logged in for 3min, did Maw WB, and then crashed yet again. 9times out of 10 is the OOM Heap error crash. A few times client just quit. Really disappointing to drop all that cash on the Xpac and now it’s basically unplayable for me at this point.

Running 32bit client.
Shaders and graphics settings all on lowest.
Running in Windowed.
Even disabled second VGA monitor to boost graphics card performance…

Just hoping that this gets addressed soon since after going through pages and pages of this thread, and this other one:
https://forum-en.gw2archive.eu/forum/support/bugs/Issue-Reports-Heart-of-Thorns-Merged/page/64

I know I’m not the only one.

I logged into my other account which I did not purchase HoT on and I have no issues at all. I have not seen this mentioned in the thread yet.

Latest patch seems to have fixed the issue for me, just did 2 hours of Tangled Depths doing a Hero Point tour with about 20 other players and never crashed once, not even when I zoned out after I was done.

latest patch…
“Reduced memory usage in the 32-bit client and the Mac client.”
hasn’t crashed yet, will keep testing it.

edit: nope, not fixed. running to VW and it crashed out of nowhere. I’ll count how many total for this event for comparison (number to beat is 7)
edit2: wow. maybe not fixed, but certainly improved! it didn’t crash any more that event (only the once)

It’s a miracle no crashed at the morning.
I hope this will help in the end.

Gankiskhan.4671:

I logged into my other account which I did not purchase HoT on and I have no issues at all. I have not seen this mentioned in the thread yet.

Because it’s irrelevant. I don’t own HoT, yet I crash a few times a day, usually while participating in Vine Wrath.

Same problem here, by the latest update game crashes randomly, unplayable, please release a fix. I send like 6-7 crash reports in 4 days.

Mystic.5934:

latest patch…
“Reduced memory usage in the 32-bit client and the Mac client.”
hasn’t crashed yet, will keep testing it.

edit: nope, not fixed. running to VW and it crashed out of nowhere. I’ll count how many total for this event for comparison (number to beat is 7)
edit2: wow. maybe not fixed, but certainly improved! it didn’t crash any more that event (only the once)

Well, when I said “fixed” I kinda meant “back to what it was before Tuesday” which meant couple hours in HoT maps, pretty much indefinite elsewhere.

Though, Last night’s adventures in Tangled Depths, over two hours and logged off w/o any problems, was on the upper end of how much playtime I get before a crash.

Game is unplayable since november 19 patch. My ping is usually around 80 and at the moment i’m around 450, with a lot of spikes in the 1-2k.. It’s very laggy and it’s hard to use my skills. Wonder what’s happening!

wanted to let u guys know , that i have been playing for the last 4 h only in pvp and i didnt get a single crash , last pacth was better , now try not to mess up again.

Same here, i just quit last night, wasn’t worth even being on. Cant play like this.

Yah this recent patch fixed my issues.

@ Anet: if you cant figure it out, you can ask Blizzard im sure they can find the problem. because on this rate you only have free to play players soon and they dont use gem store so you fuc**d.
Happy job hunting.

Schnook.5419:

This game is getting worse now I’ve also been crashing since HoT release and it makes my cpu sky rocket to 90 degrees… oh and this started happening this week as well (see image). Bright green and blue crap all over the cliffs and water and no it’s not my graphics card or my laptop, every other game I have tried works fine. I’ve even reinstalled my Nvidia Graphics driver and tried all sorts of other stuff and this keeps happening, it’s just ridiculous! Sent two support tickets now, with screenshots and no replies.
https://gyazo.com/0536d942216c80c18d54596cbeb03918
https://gyazo.com/ed4f312101971de0d9d284f31205c14c
https://gyazo.com/6c4371ca34bdd9f4649e70763ccc8413
https://gyazo.com/aaa3f3910b0988b5cf6b688a9b99d589
https://gyazo.com/845e37324be67ffb126ba9899577fe3b

I also get stuck in loading screens and only when i ctrl/alt/del to get out because I can’t alt/tab as it won’t work, does it bother to load and when it does the weird textures happen.

BUMP!

Still having this kitten issue… Do you hate Nvidia cards for some reason? Even reinstalled Windows 10 last night, didn’t help!

BUMP
Also still having this issue…
Followed steps from support article about using best performance settings and clean boot for 32 bit client… Have lowest model settings

Was able to play through more of HoT maps during DS assault, almost an hr worth; but eventually same thing happened, everything got super laggy and freezy first before the crash (that wasn’t happening before). Doing a repair on the client now as a precaution… but yea. Normal Maps are better, haven’t crashed on a normal map or normal WP since latest changes; but still not fixed, and never had to use the lowest modeler settings to get around like now. (Never as in never before installing HoT).

• Crash <—*
  OOM: Heap, bytes=47217524,
  App: Gw2.exe
  Pid: 6036
  Cmdline:
  BaseAddr: 00400000
  ProgramId: 101
  Build: 55511
  When: 2015-11-21T14:34:22Z 2015-11-21T09:34:22-05:00
  Uptime: 0 days 0:54:55
  Flags: 0

• System <—*
  Name: === IpAddr: ===
  Processors: 2 [GenuineIntel:6:7:10]
  OSVersion: Windows 5.1 (32 bit)

• System Memory <—*
  Physical: 699MB/ 3036MB 23%
  Paged: 3456MB/ 5774MB 59%
  Virtual: 765MB/ 2047MB 37%
  Load: 76%
  CommitTotal: 2317MB
  CommitLimit: 5774MB
  CommitPeak: 2915MB
  SystemCache: 519MB
  HandleCount: 23989
  ProcessCount: 82
  ThreadCount: 1085

• Process Memory <—*
  Private: 726MB
  WorkingSet: 725MB
  PeakWorkingSet: 1277MB
  PageFaults: 5758686

[DbgHelp.dll is C:\WINDOWS\system32\dbghelp.dll]
[DbgHelp.dll version 5.1.2600.5512 (64/32-bit compatible)]

• ClientContextThreadProc Thread 0×15ec <—*

• Trace <—*
  Pc:00707611 Fr:03f9fd18 Rt:00a14928 Arg:00000010 00000010 02e7cc04 02e7cc08
  Pc:00a14928 Fr:03f9fd90 Rt:00a1408a Arg:02d07b74 02e7c470 02e7c470 03f9fdbc
  Pc:00a1408a Fr:03f9fda4 Rt:00a0f0e4 Arg:00000010 00000010 00000010 02e7cf70
  Pc:00a0f0e4 Fr:03f9fdbc Rt:00a10a39 Arg:00000010 03f9fe48 10320bd8 02e7cfa8
  Pc:00a10a39 Fr:03f9fdec Rt:00a1345f Arg:3c82edb7 008978b5 02e7cf70 02e7d2d8
  Pc:00a1345f Fr:03f9fe94 Rt:008959ce Arg:02e7cf70 00000002 00000002 00000010
  Pc:008959ce Fr:03f9ff10 Rt:00896bb2 Arg:b68a1a08 01d12469 1f0dd68e 00000001
  Pc:00896bb2 Fr:03f9ff50 Rt:00895201 Arg:02dbcef0 02dac668 00708753 00160000
  Pc:00895201 Fr:03f9ff70 Rt:0084ec60 Arg:02dbcef0 1f0dd676 00160000 02dac668
  Pc:0084ec60 Fr:03f9ffa8 Rt:0084ed88 Arg:02eec440 03f9ffec 7c80b729 02dac668
  Pc:0084ed88 Fr:03f9ffb4 Rt:7c80b729 Arg:02dac668 00160000 02eec440 02dac668
  Pc:7c80b729 Fr:03f9ffec Rt:00000000 Arg:0084ed0c 02dac668 00000000 053e0000

• Thread registers <—*
  eax=03f9f898 ebx=03f9fcd4 ecx=0131e980 edx=03f9fcd4 esi=00000000 edi=00000000
  eip=00707611 esp=03f9fcbc ebp=03f9fd18
  cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00200246

eax-32 03F9F878 00002200 00000000 00000000 0277c280
eax-16 03F9F888 00160000 0013f314 0000f318 7c812f81
eax 0 03F9F898 80000003 00000000 00000000 7c812fd3
eax16 03F9F8A8 00000000 03f9f97c 68f2ee78 7c936d2b
eax+32 03F9F8B8 7c936d80 0016fd68 00000008 00160000
eax+48 03F9F8C8 0016fd68 0bf500a3 0016fd68 25301c60
ebx-32 03F9FCB4 1f0dd566 03f9fd18 00707616 00000000
ebx-16 03F9FCC4 00000000 00000000 02e7cc04 10668dd0
ebx 0 03F9FCD4 70616548 7962202c 3d736574 31323734
ebx16 03F9FCE4 34323537 00000000 102dcfe0 03f9fd0c
ebx+32 03F9FCF4 00fc1933 00000000 00000000 00000000
ebx+48 03F9FD04 02e7cc04 064f4b10 03f9fd90 012eac6e
ecx-32 0131E960 30253a64 253a6432 0d643230 6c69460a
ecx-16 0131E970 25203a65 75252873 250a0d29 000a0d73
ecx 0 0131E980 2e5c2e2e 2e2e5c2e 726f435c 6c505c65
ecx16 0131E990 6f667461 575c6d72 6f646e69 455c7377
ecx+32 0131E9A0 455c6578 726f7272 6578455c 6f727245
ecx+48 0131E9B0 70632e72 00000070 65637845 6f697470
edx-32 03F9FCB4 1f0dd566 03f9fd18 00707616 00000000
edx-16 03F9FCC4 00000000 00000000 02e7cc04 10668dd0
edx 0 03F9FCD4 70616548 7962202c 3d736574 31323734
edx16 03F9FCE4 34323537 00000000 102dcfe0 03f9fd0c
edx+32 03F9FCF4 00fc1933 00000000 00000000 00000000
edx+48 03F9FD04 02e7cc04 064f4b10 03f9fd90 012eac6e

• Code <—*
  007075F1 d8d83101 8d45bc6a 4050e850 82ffff83 ..1..E.j@P.P….
  00707601 c4108d55 bcb90500 00006a00 6a006a00 …U……j.j.j.
  00707611 e84a8500 008b4dfc 5f33cd5e e8555214 .J….M._3.^.UR.
  00707621 008be55d c3cccccc cccccccc ccccccc7 …]…………
  00707631 05a05987 01010000 00c3cccc cccccce9 ..Y………….
  00707641 bb420000 cccccccc cccccccc cccccc55 .B………….U

• Stack <—*
  03F9FCBC 00707616 00000000 00000000 00000000 .vp………….
  03F9FCCC 02e7cc04 10668dd0 70616548 7962202c ……f.Heap, by
  03F9FCDC 3d736574 31323734 34323537 00000000 tes=47217524….
  03F9FCEC 102dcfe0 03f9fd0c 00fc1933 00000000 ..-…..3…….
  03F9FCFC 00000000 00000000 02e7cc04 064f4b10 ………….KO.
  03F9FD0C 03f9fd90 012eac6e 1f0dd4c6 03f9fd90 ….n………..
  03F9FD1C 00a14928 00000010 00000010 02e7cc04 (I…………..
  03F9FD2C 02e7cc08 3f800000 00000000 00000000 …….?……..
  03F9FD3C 00000000 00000000 3f800000 00000000 ………..?….
  03F9FD4C 00000000 00000000 00000000 3f800000 ……………?
  03F9FD5C 00000000 1ac3d080 10668dd0 00000001 ……….f…..
  03F9FD6C 00000001 00000004 007085d9 00000560 ……….p.`…
  03F9FD7C 00743ae0 02db17b0 6963daa0 10668dd0 .:t…….ci..f.
  03F9FD8C 00000000 03f9fda4 00a1408a 02d07b74 ………..t{.. 03F9FD9C 02e7c470 02e7c470 03f9fdbc 00a0f0e4 p...p........... 03F9FDAC 00000010 00000010 00000010 02e7cf70 ............p... 03F9FDBC 03f9fdec 00a10a39 00000010 03f9fe48 ....9.......H... 03F9FDCC 10320bd8 02e7cfa8 3c83126f 3c82edb7 ..2.....o..<...< 03F9FDDC 3c82edb7 3c82edb7 3c83126f 3c83126f ...<...<o..<o..< 03F9FDEC 03f9fe94 00a1345f 3c82edb7 008978b5 ...._4.....<.x.. 03F9FDFC 02e7cf70 02e7d2d8 00000001 00000002 p............... 03F9FE0C 00000002 00000010 03f9fe2c 03f9fe34 ........,...4... 03F9FE1C 02e7d2d8 00000002 03f9fefc 0000000c ................ 03F9FE2C 00000000 10320be8 00000000 02e7cfa8 ......2......... 03F9FE3C 00000001 02e7d204 03f9fe70 10320be4 ........p.....2. 03F9FE4C 02e7cfa1 00000000 00706137 02e7d218 ........7ap..... 03F9FE5C 00897c23 02e7cf70 00000000 00000000 #|..p........... 03F9FE6C 03f9fe94 03f9feac 0089606f 02e7cf70 ........o`..p... 03F9FE7C 055a2175 00000001 02e7d1f0 00000000 u!Z............. 03F9FE8C 03f9fe8c 1f0dd74a 03f9ff10 008959ce ....J........Y.. 03F9FE9C 02e7cf70 00000002 00000002 00000010 p............... 03F9FEAC 03f9fefc 02e7d2d8 02dac668 00000001 ........h....... 03F9FEBC 055a2175 d6f0f9ac 0000004a 00000000 u!Z.....J....... 03F9FECC 0000003c 03f9ff08 03f9ff0c 7ffae000 <............... 03F9FEDC 03f9ff34 7c802440 03f9fef8 7c802413 4...$.|…..$.|
  03F9FEEC 00000001 0000000a 02dac668 00000014 ……..h…….
  03F9FEFC b68a1a08 01d12469 055a2175 00000010 ….i$..u!Z…..
  03F9FF0C 1f0dd6ce 03f9ff50 00896bb2 b68a1a08 ….P….k……
  03F9FF1C 01d12469 1f0dd68e 00000001 055a2175 i$……….u!Z.
  03F9FF2C 02dac668 ffffffff 02dac668 03f9ff20 h…….h… …
  03F9FF3C 00000001 03f9ff98 0084efa0 1d86e8e6 …………….
  03F9FF4C 00000000 03f9ff70 00895201 02dbcef0 ….p….R……
  03F9FF5C 02dac668 00708753 00160000 02dac668 h…S.p…..h…
  03F9FF6C 00000000 03f9ffa8 0084ec60 02dbcef0 ……..`…….
  03F9FF7C 1f0dd676 00160000 02dac668 02dac668 v…….h…h…
  03F9FF8C 02dac668 03f9ff7c 00853cdb 03f9ffdc h…|….<……
  03F9FF9C 0084efa0 1d8684ee 00000000 03f9ffb4 …………….
  03F9FFAC 0084ed88 02eec440 03f9ffec 7c80b729 …........)..| 03F9FFBC 02dac668 00160000 02eec440 02dac668 h.......…h…
  03F9FFCC 7ffae000 8aef5600 03f9ffc0 8767d3f8 …..V……..g.
  03F9FFDC ffffffff 7c839b48 7c80b730 00000000 ….H..|0..|….
  03F9FFEC 00000000 00000000 0084ed0c 02dac668 …………h…
  03F9FFFC 00000000 053e0000 03d10000 00000000 ……>………
  03FA000C 00000000 00602000 00602000 00001ff0 ….. `.. `…..
  03FA001C 00000b00 00000000 00000000 00600000 …………..`.
  03FA002C 03fa0020 00000000 00000000 00000000 ……………
  03FA003C 00000000 00000000 00000000 00000000 …………….
  03FA004C 00000000 00000000 00000000 00000000 …………….
  03FA005C 00000000 00000000 00000000 00000000 …………….
  03FA006C 00000000 00000000 00000000 00000000 …………….
  03FA007C 00000000 00000000 00000000 00000000 …………….
  03FA008C 00000000 00000000 00000000 00000000 …………….
  03FA009C 00000000 00000000 00000000 00000000 …………….
  03FA00AC 00000000 00000000 00000000 00000000 …………….

• Error Logs <—*
  tion
  Model ‘0×082244’: Failed to resolve AimIK bone indices.
  Model ‘0×082244’: Failed to resolve AimIK bone indices.
  Model ‘0×102293’: Permutation ‘armorbracers’ not found, auto selecting permutation
  Model ‘0×102293’: Permutation ‘armorhood’ not found, auto selecting permutation
  Model ‘0×082244’: Failed to resolve AimIK bone indices.
  Model ‘0×082245’: Failed to resolve AimIK bone indices.
  Model ‘0×102293’: Permutation ‘armorbracers’ not found, auto selecting permutation
  Model ‘0×102293’: Permutation ‘armorhood’ not found, auto selecting permutation
  Model ‘0×082245’: Failed to resolve AimIK bone indices.
  Model ‘0×082244’: Failed to resolve AimIK bone indices.
  Model ‘0×101fb3’: Permutation ‘b’ not found, auto selecting permutation
  Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
  Model ‘0×082245’: Failed to resolve AimIK bone indices.
  Model ‘0×082244’: Failed to resolve AimIK bone indices.
  Debug token ‘0xf1059’: Lightning ran out of space for new bolts.
  Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
  Model ‘0×082245’: Failed to resolve AimIK bone indices.
  Model ‘0×082244’: Failed to resolve AimIK bone indices.
  Model ‘0×102293’: Permutation ‘armorhood’ not found, auto selecting permutation
  Model ‘0×082245’: Failed to resolve AimIK bone indices.
  Model ‘0×082244’: Failed to resolve AimIK bone indices.
  Model ‘0×082245’: Failed to resolve AimIK bone indices.
  Model ‘0×082245’: Failed to resolve AimIK bone indices.
  Model ‘0×082244’: Failed to resolve AimIK bone indices.
  Model ‘0×082245’: Failed to resolve AimIK bone indices.
  Model ‘0×082244’: Failed to resolve AimIK bone indices.
  Model ‘0×082245’: Failed to resolve AimIK bone indices.
  Model ‘0×082244’: Failed to resolve AimIK bone indices.
  Model ‘0×082245’: Failed to resolve AimIK bone indices.
  Model ‘0×082244’: Failed to resolve AimIK bone indices.
  Model ‘0×082245’: Failed to resolve AimIK bone indices.
  Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation

• DirectX Device Info <—*
  VendorId = 0×1002
  DeviceId = 0×9552
  Version = 6.14.0010.6912
  Description = ATI Mobility Radeon HD 4330
  Compat = 0×00000000
  VidMem = 512 MB

Per the notes here —

Reduced memory usage in the 32-bit client and the Mac client.

At least for me the game is working much better anywhere. Over 5 hours of play before a crash, and I’m pretty sure that happened because of a Windows Update pop up coming in to play.

Was the specifically the Memory Fragmentation issue, or they figure out a new way to make a smaller memory footprint?

>.>
https://gyazo.com/ae438e466888baca184a45cdafc7b2eb
https://gyazo.com/6fa4316bdde0648b2e65ff029d2e085d

Schnook.5419:

This game is getting worse now I’ve also been crashing since HoT release and it makes my cpu sky rocket to 90 degrees… oh and this started happening this week as well (see image). Bright green and blue crap all over the cliffs and water and no it’s not my graphics card or my laptop, every other game I have tried works fine. I’ve even reinstalled my Nvidia Graphics driver and tried all sorts of other stuff and this keeps happening, it’s just ridiculous! Sent two support tickets now, with screenshots and no replies.
https://gyazo.com/0536d942216c80c18d54596cbeb03918
https://gyazo.com/ed4f312101971de0d9d284f31205c14c
https://gyazo.com/6c4371ca34bdd9f4649e70763ccc8413
https://gyazo.com/aaa3f3910b0988b5cf6b688a9b99d589
https://gyazo.com/845e37324be67ffb126ba9899577fe3b

I also get stuck in loading screens and only when i ctrl/alt/del to get out because I can’t alt/tab as it won’t work, does it bother to load and when it does the weird textures happen.

Yes, I’m quoting myself…

Wow! Just sent this to anet cos they’ve been emailing me back and forth all day telling me to try certain things and nothing worked or I’ve already tried it so we tried this… "Ok… just as a thought my friend right clicked the GW2 client>properties>compatibility and it was unticked so it was obviously defaulted to work with Windows 10. We checked Windows 7 instead and now it works fine, well the texture issue has gone, plus the hanging on loading screen.

Why would this cause so many problems? My laptop came with Windows 8.1, if I also tick to work with Windows 8, it doesn’t work."

Just awaiting a reply…

I had a reply…

“Hi Lisa.

I was just typing when you sent your last message.
Yeah, Windows 10 is basically… new.
And I’m not allowed to tell you anything except that A LOT of players are able to play the game better outside of Windows 10 or at least running it in compatibility mode.

So I’m glad you got everything working, is there anything else we can do for you?"

Mystic.5934:

here, I took a screen shot of the latest crash.
uhhh, I jumped off the cliff above the small pool of water into that pool of water in dry top, then walked out of the water, then crash

I used to get that when I played Age of Conan (years ago). It was my video card and PSU.

Using Windows 7…and not the best computer (at all) but no crashes here now.

Siobhan.5273:

Randulf.7614:

There are a lot of reports in the bugs and accounts subforums. I’m not sure if the 64bit client alone is the fix for this one.

Same issue for both myself and my husband, on 2 different desktop systems (have not tried the laptop yet). Yesterday and most of tonight were wretched with crashes.

We installed the 64-bit client, and though we had some “stand still” moments, you know the kind where you think you’re getting the big ole’ kick? Everything smoothed out and was fine.

I’ll let folks know how things go tomorrow.

I’ve been able to play for hours (I log off, I am never forced with a crash) for more than a few days now with no more crash issues since installing the 64-bit client. So has my husband.

One thing to note, I am running a fresh install of Windows 10. My husband is too. Our son, who only upgraded his Windows version, to Windows 10, and did not do a fresh install, and also has been experiencing the crash issues, has found no relief with the 64-bit client.

So they’ve merged the Game Crashing posts, but still couldn’t be bothered to take 5 seconds to post on here acknowledging it? Brilliant support guys -_-
No motivation to try playing anymore.