Not Getting Money From Trading Post Sales

Not Getting Money From Trading Post Sales

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Posted by: Lorac.3091

Lorac.3091

When I sell certain items through the Trading Post, I will sometimes not get the money from the sale added to my To Pick UP" funds. I can see the item in my transaction list but the money is not credited. For example, in selling the Rampager’s Torch, it has a value of 1 silver, 44 copper. Thru the TP, I sell it for 1 silver 69 copper. But the monies are never added to my “To Pick Up” amount. I have noticed this happening for a number of items.

Not Getting Money From Trading Post Sales

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Are any monies added to your “Pick Up” tab? Because you won’t get 1 silver 69 copper. You will get that amount less 15%.

Not Getting Money From Trading Post Sales

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Posted by: Lorac.3091

Lorac.3091

no – there are no monies added to my “Pick UP” tab. And I have noticed this happening before but never took real note of it.

Not Getting Money From Trading Post Sales

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Do you have a full mailbox? Or even near full? For some odd reason, monies can be backed up in the queue behind mail, even though they aren’t related. You might try deleting all your mail, then wait an hour or so, and see if any monies come through on the TP.

Not Getting Money From Trading Post Sales

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Posted by: Lorac.3091

Lorac.3091

Thanks! I will try that though I am not sure how full my mailbox actually is.

Not Getting Money From Trading Post Sales

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Posted by: Golden Monkey.6137

Golden Monkey.6137

I don’t mean to sound rude but are you sure it actually sold?

Did you sell it to a buyer or did you list it at your own price?
If the later you have to wait for someone to actually buy it.

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

There are threads popping up all over about this issue. Perhaps, there is a bug with the TP at this time.

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Posted by: LoneWolfie.1852

LoneWolfie.1852

I ordered 100 crystalline dust, cancelled it and didn’t get money back. I can confirm there is a bug in TP.

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Posted by: Lorac.3091

Lorac.3091

No – I am sure I sold it and not listed it. I even checked to make sure that was what I didn’t do. But thanks!

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Posted by: LoneWolfie.1852

LoneWolfie.1852

Any reply from devs on this? Is it safe to use TP now?

Not Getting Money From Trading Post Sales

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Posted by: FrozenStarRo.7240

FrozenStarRo.7240

Copying my post from another thread last night:

The TP ate some of my gold today aswell!
I sold 85 ori ingots and 45 ancient planks today, which net me over 10g a day. All I had for pick-up tonight was 4g and some silver, which I imagined covered the planks. But I checked my “Items I’m selling” tab and the oris were gone, while I never saw the earnings for the sale.
Might be a glitch in the system, I’ll check again tomorrow, but if more people are experiencing the same issue there really might be something here for Anet to look into.

I had no gold waiting for me today either, but I took the risk of selling the oris and ancients collected this morning and got the 12g equivalent of the sale.

Not sure what could cause it, but it seems to come and go. Either the items listed vanish into thin air or the money isn’t reaching us for some of the sales, I don’t know.

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Posted by: Mystic.5934

Mystic.5934

If your pick-up tab is full, nothing will be added to it.
I frequently go through several pick-up tabs, and every single one has gold waiting for me.
if the pick-up tab has less than 100 items, gold will be added to it. If it has more, a new tab is made and gold is added to that one.
It’s not impossible there is a bug, just make sure your pick-up tab is 100% empty before saying there is a bug.

Not Getting Money From Trading Post Sales

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Posted by: Lorac.3091

Lorac.3091

My pick up tab has been way below that value and I am still not getting my money from the sales. I am still experiencing the issue tonight. There is definitely something wrong.

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Posted by: Tiasguitas.4163

Tiasguitas.4163

this just happened to me now. yesterday was all good.
my mail box is empty, and my pick up windows is empty.
in transactions it shows it is selled, not in queue to someone buy it.
my conclusion is that its definitly a bug

Not Getting Money From Trading Post Sales

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Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

this just happened to me now. yesterday was all good.
my mail box is empty, and my pick up windows is empty.
in transactions it shows it is selled, not in queue to someone buy it.
my conclusion is that its definitly a bug

You might want to start a new thread. Whatever issue was present a year ago has long since been resolved. If you aren’t getting gold today, then there might be another issue. I haven’t myself experienced the issue today, so I’m not sure this is something affecting everyone.

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