Not Receiving Items purchased from Gem Store

Not Receiving Items purchased from Gem Store

in Bugs: Game, Forum, Website

Posted by: Prime.6342

Prime.6342

I recently purchased a dragon coffer and dye pack with gems. The gems were deducted from my gem total, but I have not received the items in my mail. It still has the items underneath the tab “Recent Purchases.”

Any help in receiving these items would be great.

Thanks!

Prime

Not Receiving Items purchased from Gem Store

in Bugs: Game, Forum, Website

Posted by: Kyllaa.1385

Kyllaa.1385

Try deleting a few emails from your game inbox. (if you are 10/10, you’ll never see new emails like that until it’s cleaned, you will still however, receive emails from hearts, exploration, and green star story emails)