Hello! I have on two separate occasions bought a dye pack for 200 gems off the gem store. The first time my gems were acquired through gold > gem exchange so it wasn’t such a big deal if I didn’t receive them, but the second time I bought them and I’m a tad irritated that it’s still not working.
Am I doing something wrong? I just press purchase, then confirm and my gems disappear, nothing in my mail or anything. Am I supposed to go somewhere to claim them? It says in my transaction log that I’ve bought 2x Dye Packs, yet I have not received either of them..