Not receiving ingame mail from other players

Not receiving ingame mail from other players

in Bugs: Game, Forum, Website

Posted by: Dyckah.9035

Dyckah.9035

as the title says , i am currently unable to receive ingame mail from other players. I can send mail out just fine, and i receive mail for the heart quests, but even though it tells players that the mail was sent sucessfully, it doesnt ever make it to me, even when they just reply to a mail that i have sent to them.
some of these mails that havent shown up were sent 2+ days ago.

Not receiving ingame mail from other players

in Bugs: Game, Forum, Website

Posted by: Lumpy.8760

Lumpy.8760

does the number next to the envelope icon indicate 10/10?

looks like your mail can be full and not be 10/10. must be related to character specific letters

(edited by Lumpy.8760)

Not receiving ingame mail from other players

in Bugs: Game, Forum, Website

Posted by: Dyckah.9035

Dyckah.9035

no, it says 7/10

Not receiving ingame mail from other players

in Bugs: Game, Forum, Website

Posted by: MacChruim.1635

MacChruim.1635

I had the same problem yesterday, in fact — a friend sent me some items, ran into me later in the day and asked if I’d gotten them and in fact I hadn’t. He sent me a couple more e-mails with more items and one sort-of obligatory “TESTING” e-mail and — nothing.

The number next to the envelope icon read 6/10 so we both filed a bug report.

Hours later, when I still hadn’t received them, I started clearing out my in-box just in case — I had six e-mails and four “Halloween update,” system generated e-mails for a total of ten, even though the counter said 6/10.

Once I started deleting, the three e-mails my friend sent started showing up.

Not receiving ingame mail from other players

in Bugs: Game, Forum, Website

Posted by: Dyckah.9035

Dyckah.9035

thanks, solved my problem.
would be nice if they told you your inbox was full, rather than just having nothing show up.
turns out i had a whole bunch of missed mails, for a couple weeks now.