Guild Wars 2

I can’t play GW2 at all! As soon as I login, hit play, move around a bit (no lag) I get kick off with the same error I’ve been getting for a week (7:11:3:189:101)! Also when I login, my brothers (same network) they get kicked off as well, my little brother has to restart his computer to remove the lag.
Here's a video I made showing the problem in action.

Try temporarily disabling any security software (Norton, AVG etc..) and try playing again, see if that helps.

That shouldn’t matter, my security software has not changed since the last time I was able to play.

Still can’t hurt to try, an error 7 usually means you security software is preventing you from playing.

When I get home, I’ll disable AVG and see what happens. I hope to play sometime this week, I miss GW2 so bad T_T.
I also submitted a ticket containing the message in my first post as well as on their Facebook page. I got an e-mail about the ticket saying they’re looking into it

so this only happens on your account and not your brothers? and you tried on his PC too?

There’s some issues with AVG, you may wanna check tech support forums:

https://forum-en.gw2archive.eu/forum/support/tech

I temporarily disabled AVG and it’s working now. I guess I’ll have to do that to play ’til ANet fixes their problem with AVG.
Thanks StarsLife!