Guild Wars 2

I have tried 2 of the 3 I ended up coming home with for promo codes for mini-Mr.Sparkles. it didn’t work.. am I screwed out of a cool item because you guys printed duplicates?

They goofed and the codes are region locked. Attempting to redeem on one a NA account will give an error. Support will fix you up if you contact them.

Something tells me they didn’t print duplicate codes since I seem to be the only person that has come forward on the forums with a used code so far. People are usually pretty vocal about that sort of stuff.

Good luck!

Copy and pasting my advice from the other thread. Hopefully this helps you out!

It turns out the codes that were given out are region locked for another region that is not NA (I’m assuming EU). Customer service has to manually apply the code to your account in order to get the mini onto your account. Those encountering issues will want to submit a support ticket at support.guildwars2.com with following information…

-How you acquired the code (If you got it from an ArenaNet event like the Anniversary Bash, emphasize you received the code directly from ArenaNet).

-That you attempted to enter the code in-game and it didn’t work.

-That others have had the issue, were informed the codes are region locked for a region that is not NA, and had to have the code manually applied to their accounts by customer service.

-Indicate you want the code applied to your account (be sure to include the serial code number as well as the e-mail account associated with the account you want code applied to).

-Attach a screenshot of the error and a photo of the promo code card with the serial number.