Paid Tournament Bug

Paid Tournament Bug

in Bugs: Game, Forum, Website

Posted by: Seveer.6421

Seveer.6421

Finally one a paid tourny but it never ended, my ticket was returned but I couldnt exit so had to alt f4, now I cant open the game as it says its already running, and I expect I wont get my chest either! help?!

Paid Tournament Bug

in Bugs: Game, Forum, Website

Posted by: Seveer.6421

Seveer.6421

Now I had to restart pc, got into the game, but am stuck in empty tourny..unable to exit..

Paid Tournament Bug

in Bugs: Game, Forum, Website

Posted by: Seveer.6421

Seveer.6421

……………………………………….

Attachments:

Paid Tournament Bug

in Bugs: Game, Forum, Website

Posted by: Seveer.6421

Seveer.6421

…………………………… help me please anet..or I can never play again

Attachments:

Paid Tournament Bug

in Bugs: Game, Forum, Website

Posted by: Peter Larkin.6975

Peter Larkin.6975

Lead Game Master

Hey Seveer,

I am going to be forwarding your information on to Quality Assurance, but can you file a Support Ticket as well? This will help us track your issue specifically in addition to addressing the bug causing it in general.

https://en.support.guildwars2.com/

Additionally, can you access your map to use a waypoint, the WvW panel [B] to go to one of the WvW maps, or the PvP panel to “Go to the Heart of the Mists”? If that doesn’t work, try hanging out on the map for a while to see if it eventually kicks you back to the PvP Lobby.

Thanks!
Peter

Paid Tournament Bug

in Bugs: Game, Forum, Website

Posted by: Haj.9607

Haj.9607

Hi, i m blocked to, my team & the other team too, did you solve your trouble ? i d like to know the solution ? thx

Paid Tournament Bug

in Bugs: Game, Forum, Website

Posted by: Seveer.6421

Seveer.6421

Hi, thanks for the reply. Well, after waiting in the game for a while then going offline. I came back an hour later and saw that I had finally escaped! I don’t know how. However, even though we won I received the copper chest which was disappointing (No Qualifying points for me!):(
@ Haj, try to relog or maybe go offline and come back later. However know that I alt f4’ed this, relogged on my PC, reentered then to be transfered to an empty match, then went online and came back later and had finally escaped.

Also, I hear many people on map chat in the mists saying this happened to them. Is it a bug? P.S. I couldn’t go wvw, couldn’t go to heart of mists (it was greyed out) and any other character was transported to the tournament.

ISSUE SOLVED

Paid Tournament Bug

in Bugs: Game, Forum, Website

Posted by: Herio.5890

Herio.5890

Happened to us yesterday night aswell, I posted this 10h ago in the wrong subforum.

Hi there.

It’s been an hour now since we sent an ingame ticket detailing the following:
We’ve been playing a paid tournament match in the temple of the silent storm map and after the match ended and we won, we didn’t get ported back to the Mists nor got any reward from it, but a mail saying Turnament refound, containing a ticket.
The button “go to the heart of the mists” in the pvp panel is greyed out, the go to wvw feature doesn’t work (you get a loading screen and the another loading screen directing you back to the temple), same happens when you try to join a friend in spvp, same happens if you relog to any toon in your account, you get ported into this map, same happens when you totally close your game client and restart it, it even happens when you guest on another server, same happens when you falconpunch the screen, same happens when you throw a napalm bomb…

Now, I just logged in game and I’m apparently free. Got the “Roster not found” error. Yet, no chest, no qualifying points, no rank points have been awarded.

Herio, Sylvari Guardian from Gandara.