Mail with attachments causes disconnect
Have you tried -repairing the client, in case of corrupted file(s)?
Top/Bottom of Page – Support – Search (Repair)
Good luck.
I am also receiving this issue. My buddy can send me items no problem and I can send coin and mail but just no items.
Could you guys try the following and let me know if it works?
1. Completely close the game
2. Go to temp folder by going to start/run, type in %temp% and hit enter
3. Browse to the folder gw2cache-(###). Example: “gw2cache-(50641E0B-3AD4-1601-081E-6450D43A0116)”
4. Delete the whole gw2cache folder
5. Restart the game and see if this resolved your issue
Edited for formatting.
(edited by GM Awesomeness.8619)
Could you guys try the following and let me know if it works?
- Completely close the game
- Go to temp folder by going to start/run, type in temp and hit enter
- Browse to the folder gw2cache-(###). Example: “gw2cache-(50641E0B-3AD4-1601-081E-6450D43A0116)”
- Delete the whole gw2cache folder
- Restart the game and see if this resolved your issue
Just a note about that. Somehow the forum has hidden the % sign in the post. The proper way is to enclose “temp” with %.
Thanks shadow, I didn’t catch that in my preview. Fixed!
Sorry to bump an old thread but we have an open bug on this. Is it still happening? If so what are you mailing? We’re having trouble reproducing the issue.
thanks!
A friend of mine tried mailing me potatoes yesterday and he crashed every single time he tried to send them.
It apparently stopped after someone else sent HIM a mail with stuff attached. I’m not sure though.
That is really useful information, thank you! I’ll give it a shot with potatoes though I"m sure it’s not that simple. If your friend could get me information, or at least be ok with giving me his character name, that would be helpful in tracking down what is going on.
thanks!
Hi there,
My sister is having the same issue on her computer. Here are a list of things I attempted
1) Repair Client (Possibly unrelated, but she also wasn’t able to do any Heroic Point Events prior to me running the Repair Client shortcut. Now she is able to)
2) Deleted the folder out of temp as suggested on this topic
3) Tried receiving several items and then sending out items as another poster suggested
4) Tried sending to somebody else
5) Updated Network drivers
6) Adjusted Firewall of Virus Protection to ensure maximum availability (shouldn’t matter anyways. She and I running the exact same software on the same network on Windows 10).
7) Deleted a bunch of old mail she had
None of the above fixed the mail issue. Everytime she tries to send something in the mail, the game crashes to the character login screen with an error code. I’ve attached a screenshot of the code.
Probably also unrelated but I know how the QA thing works, every bit of info helps. Anyways, when she created her character a few days ago, I mailed her several (probably between 5-8 mail) of full attachments (Dyes and bags for her new character). I sent so many I was blocked several times by the anti-spam feature.
Character name is Treowan
(edited by Multigun.9871)