PayPal option disappeared (Fixed)

PayPal option disappeared (Fixed)

in Bugs: Game, Forum, Website

Posted by: Mea.5491

Mea.5491

I want to buy some Gems but the PayPal option (and everything else) magically disappeared, the only thing I have is Paysafecard which I never used… I tried relogging, restarting my computer, resetting router, nothing works. I actually SAW the PayPal option earlier today but I had to log off because of guests and now it’s gone… What’s going on???

Attachments:

PayPal option disappeared (Fixed)

in Bugs: Game, Forum, Website

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Next

Thanks for letting us know. We’re looking into this.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

PayPal option disappeared (Fixed)

in Bugs: Game, Forum, Website

Posted by: Ester Sauter

Previous

Ester Sauter

GW2 QA Lead

Next

Is this still a problem? If so can you PM me with your email address so we can look into it further?

thanks!

PayPal option disappeared (Fixed)

in Bugs: Game, Forum, Website

Posted by: IllyriaMoxxy.3561

IllyriaMoxxy.3561

Is this still a problem? If so can you PM me with your email address so we can look into it further?

thanks!

I’m not OP but I am also having this problem so have sent you my info.

(edited by IllyriaMoxxy.3561)

PayPal option disappeared (Fixed)

in Bugs: Game, Forum, Website

Posted by: Blankenship Babylon.2549

Blankenship Babylon.2549

Also here, only paysafecard option, on my other account I have all the options.

PayPal option disappeared (Fixed)

in Bugs: Game, Forum, Website

Posted by: Unlucky Number.2657

Unlucky Number.2657

same here cant buy exept paysafecard

PayPal option disappeared (Fixed)

in Bugs: Game, Forum, Website

Posted by: Mea.5491

Mea.5491

“Good” to know it’s not only me… I still have this problem so I will contact Ester from my main account (this is my secondary account). I have the same problem as Blankenship Babylon, I can see the options on this account but not on my main. WEIRD!

PayPal option disappeared (Fixed)

in Bugs: Game, Forum, Website

Posted by: CoMike.6519

CoMike.6519

Has this problem been fixed for anyone ? Because i have it too… my second account has paypal, card and paysafecard options but my main has only paysafecard option and stays the same even if i change the country…

PayPal option disappeared (Fixed)

in Bugs: Game, Forum, Website

Posted by: Mea.5491

Mea.5491

Update: I just checked, I have the PayPal and Credit Card options now! I hope they will stay, haha…

PayPal option disappeared (Fixed)

in Bugs: Game, Forum, Website

Posted by: Ester Sauter

Previous

Ester Sauter

GW2 QA Lead

Everything should be fixed now, we appreciate everyone’s patience and apologize for the inconvenience.

If anyone is still having this problem please PM me asap so we can get it taken care of.

thank you!

PayPal option disappeared (Fixed)

in Bugs: Game, Forum, Website

Posted by: Mea.5491

Mea.5491

Thank you! I finally bought Gems on my main account!

PayPal option disappeared (Fixed)

in Bugs: Game, Forum, Website

Posted by: Nash.2681

Nash.2681

Sorry for necroing this thread, but Mea.5491 her/himself lead me to here.
Got a similar issue since this weekend, the SEPA option has vanished

XMG U716 (i7 6700, 16GB DDR4@2133Mhz, GTX980m, Samsung 850Evo 250 GB, Seagate SSHD 500GB)

Leader of “Servants of Balance” [SoB], a small guild endemic to the FSP.