Payment authorization failed when trying to purchase HoT?

Payment authorization failed when trying to purchase HoT?

in Bugs: Game, Forum, Website

Posted by: Nightwin.6423

Nightwin.6423

Ya so have been getting this both in-game and threw the website

Payment authorization failed when trying to purchase HoT?

in Bugs: Game, Forum, Website

Posted by: Tru Vine.9254

Tru Vine.9254

Ditto. I’ve tried multiple cards, all of which I know work.

Payment authorization failed when trying to purchase HoT?

in Bugs: Game, Forum, Website

Posted by: Random.4691

Random.4691

Have you used those cards for an Anet purchase prior ? Keep in mind some CC companies will put a stop on the card if the company is not on their approved list. I had this happen after purchasing gems from Anet. Visa told me for my safety they locked the card because they did not have them listed as approved. It was fixed within 5 minutes of calling Visa.

Payment authorization failed when trying to purchase HoT?

in Bugs: Game, Forum, Website

Posted by: Tru Vine.9254

Tru Vine.9254

I called my bank and they don’t even see the transaction being attempted.