Guild Wars 2

I was trying to buy gems via paysafe card as I have done before but this time it didn’t work. I was able to get to the part where it was supposed to open the browser window to input the card pin code but the browser window never opened. Furthermore the game freezes (sound keeps playing) and after a while all of the animations just seem to catch up, like you would fast forward a game. The only option after the unfreeze of the game is to press the done button which does nothing.

I have tried deleting the browser cache but it did not help.

The default browser on my computer is Chrome.

To bump and update:

I was able to purchase gems by setting default browser to IE 11. Chrome still does not work.