Personal Story Quest: Retribution - Bugged

Personal Story Quest: Retribution - Bugged

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Posted by: CodySheffield.4385

CodySheffield.4385

I’m a level 80 Norn Warrior, catching up on my personal story. I chose to join the Vigil, and chose to recruit the 2 Charr to help in the fight against Zhaitan. I just started the quest “Retribution” where I go to an instance of Claw Island from Lions Arch. The quest says “Defeat Zhaitan’s forces, and retake Claw Island” and then more specifically “Join the assault force at Claw Island”.

When I arrive past the loading screen into the instance, I’m on a boat, with the faction leaders and Trahearne in front of me. I’ve tried speaking to all, nothing happens. Once I leave the boat to fight the risen, they are all invincible and cannot be damaged. Up the path to the right is a closed gate barring my way, and to the left is a stairway leading up to a champion near the top of the lighthouse which can be attacked along with 2-3 other NPCs up there. (Killed them, didn’t do anything).

There are 2 whispers agents on the dock immediately off the ship that keep running up to the and down the docks like they are going to attack something but then change their minds. No other NPCs on the boat will move, no matter what I do or where I go. I have attempted relogging and reentering the instance, and the same thing happens. This is about as broke as it can get unless there’s something I’m missing. If that’s the case, it needs to be clearly labeled in the quest. But I’ve tried everything that makes sense.

Personal Story Quest: Retribution - Bugged

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Posted by: Jeffrey Vaughn

Jeffrey Vaughn

Content Designer

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Look down in the hold of the ship, there’s an NPC you need to talk to there.

Personal Story Quest: Retribution - Bugged

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Posted by: CodySheffield.4385

CodySheffield.4385

Thank you for your quick reply. I hope there’s a chance this can be clarified in the quest tracker on the right to prevent this confusion in the future. When you think about it, I don’t understand how any player is supposed to just “figure it out” without any visible markers? Thank you again for such a quick response, and keep fighting the good fight.

Personal Story Quest: Retribution - Bugged

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Posted by: CodySheffield.4385

CodySheffield.4385

Ugh… nevermind. I JUST noticed there’s a green marker over the head of the NPC. On the deck of the ship, it just kind of floats above the surface, easily overlooked. My bad.

Personal Story Quest: Retribution - Bugged

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Posted by: Jeffrey Vaughn

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Jeffrey Vaughn

Content Designer

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No worries. It’s supposed to spawn you in the hold, but a couple of updates ago the start locations were expanded to support multiple players (so they don’t start on top of each other) and it sounds like that location occasionally expands up on the deck.

Personal Story Quest: Retribution - Bugged

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Posted by: CodySheffield.4385

CodySheffield.4385

Well, I’m lost again. Having completed Retribution, I am now on the quest “Forging the Pact”. The objective is to “Read Trahearne’s Letter”. There is no waypoint active in the world indicating where to go, no hints given in the quest log, and no letter in my inventory. If it’s referring to the letter of recommendation that I recieved as a reward for the last story quest, I used it immediately after recieveing it, before leaving the Retribution quest area and the quest updating. Am I missing something yet again? Or did I truly mess up this time?

Personal Story Quest: Retribution - Bugged

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Posted by: Jeffrey Vaughn

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Jeffrey Vaughn

Content Designer

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Check your in-game mail, the mail icon at the top of the screen.

Personal Story Quest: Retribution - Bugged

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Posted by: CodySheffield.4385

CodySheffield.4385

Haha, thank you Jeff. I wasn’t expecting this much help from game staff, it’s a pleasant surprise. But it sure has left me feeling awfully sheepish. I guess I’m one of those unfortunate people who need things to be pointed out for them, or they just never figure it out. Thank you yet again!

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Posted by: Jeffrey Vaughn

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Jeffrey Vaughn

Content Designer

I’m just glad these are easy issues to work out.

If it makes you feel better, I consider the Retribution problem to be an actual bug, and I’ve moved the spawn location so you’re now down in the hold with the marked NPC in front of you. No ETA on when it will go live, but it’s being verified by QA right now so it should be in a future update.