Guild Wars 2

Hi! 7800+ hours here. Love the game.. but there’s a problem, and I’m pretty darn sure it’s not me.

It only happens on certain instances.. and right now, SAB World 2 Zone 2 for me is insane example at 7:00pm PST IP 64.25.33.47

Every 10-20 seconds, the whole game freezes for ~1 second.. in this instance. If I go to regular open world zones, no problems. I was having this problem, though less frequently, with big dragonstand runs recently. It appears to be population related, but not “what’s on screen” since in the SAB instance, it’s only two people..

If I go to CS right now, for example, it’s smooth as glass.

My ping is fine, though there seems to be a spike on drive access (and I’m running a RAID-0 SSD with 1 GB/s read rate).

No rubber banding or anything like that, just this awful freezing.

HELP.

Please, if it’s a known issue, I’m fine with “yep, we get it, we’re working on it.” vs. “What are you talking about?” I can’t possibly be the only person with this experience. IF I am, I will send you whatever diagnostic data you need to resolve it… It’s killing me! (Literally )

getting the same thing in 64.25.38.119..

I’m experiencing something similar in SAB 2-2. I’ll go to jump, the screen will flash white, and I’ll be in the same spot I was before.

IP 64.25.38.234

Edit: Oddly, there’s no such issue in Infantile mode. At least not on 64.25.38.226.

Regardless of whether this is a general issue or just happening to a few people, I recommend that you:

• Use the in-game /bug reporting tool (which provides ANet with helpful data to troubleshoot).
• Create a support ticket, so that Customer Service can work with you individually. i.e. contact ANet first instead of waiting for them to reply to this thread.

Good luck and please let us know if you learn anything to help others work around this.

All this time and I forget about the online reporting.. I guess that’s because it’s the one place that doesn’t end up giving a response.

Ticket.. Good plan.