My last transmutation of one of my ascended backpieces prior to the April 15th update was the Fervid Censer, but that skin was not unlocked when the patch hit. I submitted a support ticket and 2 weeks later I was told to submit a bug report in-game. I figured I should take it here as well to see if anyone else had this same issue.
Also, since the suggestions forum is now closed, why are our living story skins (that we worked very hard to unlock in the first place) not unlocked in our wardrobe already? This would solve this issue of previous transmutations in many cases of skins that were only attainable through the living story.
Is anyone else having this issue?
How many times did you transmute that back piece? The update will only save the original skin and the current transmutation skin, like a transmutation splitter used to work. If that was your only transmutation, then yeah, that shouldn’t have happened.
I believe it only unlocks the two most recent transmutations. Rather than the original and the most recent.
What happens with gear that I currently possess that is already transmuted?
The skins for both of the items used in the most recent transmutation of your gear will be unlocked in your Wardrobe in this situation. This means that you will have skins representing your most recent stats and appearance choices for each transmuted item.
I believe it only unlocks the two most recent transmutations. Rather than the original and the most recent.
What happens with gear that I currently possess that is already transmuted?
The skins for both of the items used in the most recent transmutation of your gear will be unlocked in your Wardrobe in this situation. This means that you will have skins representing your most recent stats and appearance choices for each transmuted item.
That does seem to be what it says. I did, however, have a quaggan backpack that I skinned over with a wind catcher, then skinned over again with the antitoxin injector skin. I got the quaggan backpack and the antitoxin injector skin after the patch, but not the wind catcher.
I believe it only unlocks the two most recent transmutations. Rather than the original and the most recent.
What happens with gear that I currently possess that is already transmuted?
The skins for both of the items used in the most recent transmutation of your gear will be unlocked in your Wardrobe in this situation. This means that you will have skins representing your most recent stats and appearance choices for each transmuted item.
That does seem to be what it says. I did, however, have a quaggan backpack that I skinned over with a wind catcher, then skinned over again with the antitoxin injector skin. I got the quaggan backpack and the antitoxin injector skin after the patch, but not the wind catcher.
Yes, it used to say the original and the most recent. I’m not sure why they changed it, or which one is the more accurate. Sometimes, there are errors in the KB. /shrug
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