Problem using Paypal to buy gems

Problem using Paypal to buy gems

in Bugs: Game, Forum, Website

Posted by: Alien.2851

Alien.2851

A while ago I tried to buy gems using Paypal and I got the message that the transaction could not be processed, try again later. I then used my credit card to buy the gems, but about 30 minutes later I noticed that the original Paypal transaction had gone through also, so I had bought double the amount intended.

Since then I have twice used Paypal to buy gems and still got the message that the transaction had failed, but these times I waited, and both times the transaction eventually went through about 20 minutes later.

While this was not a problem for me, it could be bad for someone on a tight budget if they inadvertently purchased double. The failed transaction needs to be cancelled properly, or the message changed to correctly explain that it is delayed, not failed.

Alien Hunter
We Built They Came [ekoc]
Isle Of Janthir

Problem using Paypal to buy gems

in Bugs: Game, Forum, Website

Posted by: Rondar.5936

Rondar.5936

Same here – I tried 4x to get the PayPal to process, then after a while was about to try a credit card – When I opened BLT – lo and behold, almost 10,000 gems in my account, I have three disputes through PayPal open, and I am awaiting resolution from Digital River as to their decision to refund. Should Digital River decide to refuse the refund, I’ll never purchase gems or anything else through their service – saying failed, then processing later is fraud, and I’ll look to legal steps if needed.