Guild Wars 2

Hello, my friend, aboute 4 days ago decided to stop plaing gw2, and decided also to bought me 600 gold to let me buy dusk, so, to finish twilight. He send me a mail whit the cash by right click on my name; the day before i log in and see no mail in my box… and since now no mail arrived. Is this a bug or anet decided to ceck where all that money come? Thx for answer!

P.S.: my mailbox is empity so it is not a problem of full mail.

man really no one can answer? I’ m hurted bag… i had lost 600 gold and support/forum can’ t understand why?

Nobody gives 600g away. From Arenanet point of view, you just bought gold. Therefore, the transfer was intercepted, and you may expect a ban.

rlly man my friend dropped dusk whit the karka event… and becouse he want to give me a gift he decided to bought me the gold… ç_ç can’ t undersand that i didn’ t buied tham? imagine to be in my situation… and pls imagine also that a friend tried to help you to finish twilight… and you miss only that mail to finish that… what should i do to tell anet that i DIDN’ T buy gold?

https://en.support.guildwars2.com/app/ask/

Try submitting a ticket, explaining the situation. You may want someone to write/translate for you, because here you’re making no sense.
I can guess why, though.