Guild Wars 2

Hi all,

I have problems to buy gems with paysafecard.
When you’ve written First Name, Last Name, City ecc… Then you’ve to click on "proceed to paysafecard " and the game says that it will open your broswr on paysafecard’s website but for me doesn’t happen anything.
And it goes to the end of purcharse and it says that you’ve finished and if you don’t receive the gems that you have to contact the support of gw2.
Can someone explain me how to do?Have I the wrong broswer(Google Chrome)?
I’ve also checked if in Italy we can use paysafecard and Gw2 website tells that italians can use it so where’s the problem?

Guys can some explain me?

How can be possible that noone knows anything?I’ve post a screen of that…I can’t believe that noone has seen nothing.
I hope in some kind of answer…
Thx

Are you using adblock or some addon that blocks pop ups? If no page is opened maybe it’s those programs blocking it

Thx for answer.
Do u think that if I let that google chrome open the popup maybe the game will open my broswer on the page where I can pay with paysafe?

I’ve tried to let chrome to open popups but i can’t still see the page of transaction… other ideas? Do u know some kind of blocks for popups that maybe I haven’t removed?
Thx for help Metallus

Are you using some particular antivirus program? If so, momentanely disable it and try again. If nothing happens, set your default browser to IE, as I don’t know if your chrome is using something else.

Other than that, I don’t have idea :/

I’ve done. Thx all.
This thread can be closed.

Would be great if you can tell us how you have fixed the problem.