Guild Wars 2

There needs to be some new procedures in place for how 12am maintenance is performed. First a little off topic, 12am is too early for maintenance. It needs to be moved to 2 or 3 am.

Anyway, I was playing last night and lost track of time. At 12am the servers shut off and was kicked out of the game with an error message. This is the first thing that needs to be fixed. It’s not a network error or game crash, the servers are down. There should be an appropriate message for the servers being down.

Second, the game should auto log you off prior to the servers turning off. Not just turn off and kill the game. This would probably fix the third problem.

Finally, the server needs to save character progress prior to being disconnected in any way. It’s not a huge deal since it will only take 30 min to redo the map and events, but I lost about 30 min of progress when the servers turned off last night. The amount of time isn’t the issue, but rather the fact that the servers lose any amount of character progress due to a scheduled maintenance.

Please look into fixing these issues since they’re pretty important when considering the overall polish of the game.

I only have a small window during weekdays where I can get on to play. Moving maintenance back to 2 or 3am will mean 10 or 11am for me in the UK, which is slap bang in my window, and even more in the middle of the day for other Europeans. This is a global game and shouldn’t just cater for U.S. time zones.

But everything else I totally agree with, i spent 30 mins trying to get up to a Vista, and just at point of getting to the press F to view, server went down and was kicked. When i logged back was my char where i left him, no I had to scale up again and spend another 30 minutes doing it. And some sort of in game pre-warning when playing would be a huge benefit, I have the in game clock showing but yet i still lose passage of time with the immersion. And the server mainenance just springs up and takes you by surprise.

I had the exact same issue, except I lost probably closer to two hours of progress…. I’m just glad to know it wasn’t just my account alone that had this issue. Getting my progress back is my main goal though, as I would rather not have to replay any amount of content done previously. I had logged off about 30 minutes prior to when the server indicated it was going to go down, so it seems the issue was more severe in my situation.

Anyone know if they look at these posts and try to fix things/restore characters?