It’s been over 24 hours and I still have no access to new content.
We started the game, crashed, and then the storyline instance disappeared. A few hours ago that was patched, but the original problem where you crash at the cut-scene still exists!
I have done a file repair, also set my settings to the lowest possible and still… NOTHING.
The Error log is as follows:
—> Crash <—
Exception: c0000005
Memory at address 00000000 could not be read
App: Gw2.exe
Pid: 8108
Cmdline:
BaseAddr: 00070000
ProgramId: 101
Build: 54533
Module: ExSrv.dll
When: 2015-10-24T08:30:17Z 2015-10-24T09:30:17+01:00
Uptime: 0 days 0:03:53
Flags: 0
—> System <—
Name: VENOM-COLOSSUS
IpAddr: 192.168.0.5
Processors: 8 [AuthenticAMD:15:2:0]
OSVersion: Windows 6.2 (64 bit)
—> System Memory <—
Physical: 10093MB/16281MB 61%
Paged: 11314MB/18713MB 60%
Virtual: 2068MB/ 4095MB 50%
Load: 38%
CommitTotal: 7399MB
CommitLimit: 18713MB
CommitPeak: 9408MB
SystemCache: 10293MB
HandleCount: 65902
ProcessCount: 133
ThreadCount: 2411
—> Process Memory <—
Private: 1563MB
WorkingSet: 1382MB
PeakWorkingSet: 1597MB
PageFaults: 1926894
—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 768.70 590277
Art Assets 367.91 6804
Programmer Data 318.98 273522
VRAM 220.60 14877
Anim Import Packfile 189.72 442
Anim Import Models 189.72 442
Game 133.11 107778
Engine 116.10 137838
Map Assets 110.00 5020
Prop Models 105.52 3222
Prop Packfile 103.23 416
Content 96.47 37301
Gr 74.41 83928
Character Models 61.29 562
VRAM – Gr Postproc 59.61 22
Uncategorized 58.15 286204
Collections 49.47 3195
Dictionary 48.60 628
Composite Models 47.29 418
Composite Tex Pool 39.55 126
Composite Tex 39.55 126
VRAM – DirectX Geo Buffers 30.56 1520
Text 25.66 3211
Collide 23.66 23747
—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Anim Import Packfile 189.72 442
Prop Packfile 103.23 416
Content 96.47 37301
VRAM – Gr Postproc 59.61 22
Uncategorized 58.15 286204
Dictionary 48.60 628
Composite Tex Pool 39.55 126
Gr 38.54 3619
VRAM – DirectX Geo Buffers 30.56 1520
Text 25.66 3211
VRAM – Prop Tex 23.60 1010
VRAM – DDI Shader 16.86 11436
VRAM – Gr Geometry 16.80 134
VRAM – UI Textures 15.17 294
Character Packfile 13.93 62
VRAM – Composite Tex 12.85 36
Collide Havok 12.18 18307
Archive 11.20 38
Audio FMOD 10.75 6237
Gr Umbra 10.68 1314
Audio 10.09 1001
Model Granny 10.04 8888
VRAM – Gr Shadow 8.00 1
Composite Packfile 7.72 257
—> Game Context <—
MapId: 1058
Flags: 0×241
ElapsedTime: 00:03:06
—> World State <—
<WorldState BufferCapacity=“53067776” BufferUsed=“49301210” DrawCalls=“469” Fps=“69” EffectLights=“0” Lights=“16” Materials=“219” Particles=“1420” Submodels=“476” TextureLoadsPending=“0” TextureMemory=“748212184” Triangles=“589458” VerticesSoftwareTransformed=“0” VideoMemoryTotal=“84449152” CameraPos=“-16000.9, -10877.7, -16840.6” CameraFwd=“0.37291, -0.915475, 0.151141” MapName=“wZY+N.uFLAy” MapNamespace=“oEOy+” MapSector=“m3/xI.dYUxE” MapType=“Tutorial” MapFloor=“1” MapId=“1058” MapGuid=“AEF8D731-9C92-443F-95B7-69C3FE220F0A” MapTimeOfDay=“0.750000” PlayerFacing=“0.372911, -0.915475, 0.151136” PlayerPos=“-15866.5, -11207.7, -16702.3” PlayerVelocity=“110.913, -272.266, 0.830078” />
[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 6.2.10240.16384 (64/32-bit compatible)]
—> Thread 0×4e58 <—
—> Trace <—
Pc:100069cb Fr:0669ed44 Rt:45ac5baf Arg:00000000 0001c400 124a62f8 124a62a0
Pc:45ac5baf Fr:0669ed5c Rt:45ac6624 Arg:124a62f8 124a4100 00000a3c 45af2220
Pc:45ac6624 Fr:0669edc0 Rt:45ac143a Arg:124a62a0 00a21c00 00000010 00000002
Pc:45ac143a Fr:0669f5e0 Rt:45ac1a74 Arg:582ba5e4 02104400 00000000 00000000
Pc:45ac1a74 Fr:0669f618 Rt:00ce50b3 Arg:582ba5e4 02104400 012eb5a4 00000000
Pc:00ce50b3 Fr:0669f634 Rt:00be2810 Arg:582ba5e4 00000000 53f38f78 53f38f7c
Pc:00be2810 Fr:0669f668 Rt:00bd3e1a Arg:545f8a90 377b4d90 00000000 00000008
Pc:00bd3e1a Fr:0669f6a4 Rt:00bd572d Arg:7ea89290 582ba06c 545f8a90 547c4010
Pc:00bd572d Fr:0669f6c8 Rt:00bd57d1 Arg:00000000 0000076c 545f8a90 545f8a90
Pc:00bd57d1 Fr:0669f6e8 Rt:00bd5f62 Arg:545f8a90 545f8a90 0000000d 01090e30
Pc:00bd5f62 Fr:0669f700 Rt:00bd1489 Arg:3f800000 04d86c10 0000000d 0000000d
Pc:00bd1489 Fr:0669f71c Rt:006b6473 Arg:3c62faee 0669f7a8 0706dab8 04d87854
Pc:006b6473 Fr:0669f74c Rt:006b8d5f Arg:3c62faee 0052c723 04d87810 04d87c60
Pc:006b8d5f Fr:0669f7f4 Rt:0052a5fe Arg:04d87810 00000002 00000002 00000010
Pc:0052a5fe Fr:0669f870 Rt:0052b802 Arg:369d108a 01d10e36 f8686f71 00000001
Pc:0052b802 Fr:0669f8b0 Rt:00529dd1 Arg:04bf3d30 0208ecc8 0037ef28 004d0b6c
Pc:00529dd1 Fr:0669f8d0 Rt:004d0ac0 Arg:04bf3d30 f8686ec9 004d0b6c 0208ecc8
Pc:004d0ac0 Fr:0669f908 Rt:004d0be8 Arg:004d0b6c 0669f928 77743744 0208ecc8
Pc:004d0be8 Fr:0669f914 Rt:77743744 Arg:0208ecc8 77743720 8e280656 0669f970
Pc:77743744 Fr:0669f928 Rt:77aea064 Arg:0208ecc8 8eefee04 00000000 00000000
Pc:77aea064 Fr:0669f970 Rt:77aea02f Arg:ffffffff 77b0d7ee 00000000 00000000
Pc:77aea02f Fr:0669f980 Rt:00000000 Arg:004d0b6c 0208ecc8 00000000 00000000
—> Thread registers <—
eax=00000000 ebx=124a6354 ecx=00000000 edx=100069b0 esi=124a62f8 edi=124a6358
eip=100069cb esp=0669ed18 ebp=0669ed44
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010246
ebx-32 124A6334 00013c66 00000000 000001a4 00000000
ebx-16 124A6344 00000000 00000000 00000000 00000000
ebx 0 124A6354 00000000 00000000 00000000 00000000
ebx16 124A6364 00000000 00000000 00000000 00000000
ebx+32 124A6374 00000000 00000000 00000000 00000000
ebx+48 124A6384 00000000 00000000 00000000 00000000
edx-32 10006990 08c25de5 f9a46800 01e81000 83000028
edx-16 100069A0 5e5f04c4 7800aab8 e58b5b88 0008c25d
edx 0 100069B0 0424448b 000c7883 408b0e74 89088b0c
edx16 100069C0 8b042444 e0ff2c41 8b10408b 24448908
edx+32 100069D0 0c418b04 cccce0ff cccccccc cccccccc
edx+48 100069E0 1024548b 245c8b53 0c7b8308 6c8b5500
esi-32 124A62D8 00000000 00000000 00000000 00000000
esi-16 124A62E8 00000000 00000000 00000000 00000000
esi 0 124A62F8 03c3ddd0 0001c400 00002600 0000bb80
esi16 124A6308 00000010 00000002 00007fff 00007fff
esi+32 124A6318 00000000 00000000 00000000 00000000
esi+48 124A6328 00000000 00000000 00000000 00013c66
edi-32 124A6338 00000000 000001a4 00000000 00000000
edi-16 124A6348 00000000 00000000 00000000 00000000
edi 0 124A6358 00000000 00000000 00000000 00000000
edi16 124A6368 00000000 00000000 00000000 00000000
edi+32 124A6378 00000000 00000000 00000000 00000000
edi+48 124A6388 00000000 00000000 00000000 00000000
—> Code <—
100069AB e55dc208 008b4424 0483780c 00740e8b .]….D$..×..t..
100069BB 400c8b08 89442404 8b412cff e08b4010 ....D$..A,....
100069CB 8b088944 24048b41 0cffe0cc cccccccc …D$..A……..
100069DB cccccccc cc8b5424 10538b5c 2408837b ……T$.S.\$..{
100069EB 0c00558b 6c241c56 8b742414 578b7c24 ..U.l$.V.t$.W.|$
100069FB 1c555257 56740b8b 430c8b08 508b414c .URWVt..C…P.AL
—> Stack <—
0669ED18 45ac5b75 03c3ddd0 00000000 0001c400 u[.E…………
0669ED28 124a6358 124a6354 124a6360 124a635c XcJ.TcJ.`cJ.\cJ.
0669ED38 00000000 124a62f8 00000000 0669ed5c …..bJ…..\.i.
0669ED48 45ac5baf 00000000 0001c400 124a62f8 .[.E………bJ.
0669ED58 124a62a0 0669edc0 45ac6624 124a62f8 .bJ…i.$f.E.bJ.
0669ED68 124a4100 00000a3c 45af2220 00000014 .AJ.<… “.E….
0669ED78 000180e0 0001c400 00000000 0669edac …………..i.
0669ED88 f8687a4d 0669edb0 00ce527e 00000000 Mzh…i.~R……
0669ED98 00000014 00000001 00000000 00000000 …………….
0669EDA8 00000000 00020001 0000bb80 0002ee00 …………….
0669EDB8 00100004 06690000 0669f5e0 45ac143a ……i…i.:..E
0669EDC8 124a62a0 00a21c00 00000010 00000002 .bJ………….
0669EDD8 02004410 124a4100 71a52c30 00000000 .D…AJ.0,.q….
0669EDE8 53f38d10 77b97458 00000000 00000000 …SXt.w……..
0669EDF8 00000010 0000bb80 0000bb80 00000000 …………….
0669EE08 0000027f 00000002 687af060 0002c900 ……..`.zh….
0669EE18 6932424b 02b04ba8 0000067c 00017044 KB2i.K..|…Dp..
0669EE28 0000067c 00000780 00000320 0000001e |……. …….
0669EE38 00000001 00000010 00000001 00000000 …………….
0669EE48 75005863 218badd0 8c2e0537 0669ee64 cX.u…!7…d.i.
0669EE58 7500158d 75001598 8c2e0507 0669ee7c …u…u….|.i.
0669EE68 75007e3d 75007dd0 75007e49 020698a0 =~.u.}.uI~.u….
0669EE78 8c2e051f 0669ee94 2c970858 2c970820 ……i.X.., ..,
0669EE88 258a0450 75004899 8c2e05f7 775edeb6 P..%.H.u……^w
0669EE98 77657f10 2c970820 775edf18 7500165e ..ew ..,..^w^..u
0669EEA8 00000000 0669eec8 77604d31 00002594 ……i.1M`w.%..
0669EEB8 77604db2 7760a995 000002a0 8e46dad0 .M`w..`w……F.
0669EEC8 0669ef3c 77602b7d 2c97087c 0669efb0 <.i.}+`w|..,..i.
0669EED8 77602abc 00000000 00000000 00000000 .*`w…………
0669EEE8 00050001 00010001 00000000 0000222c …………,”..
0669EEF8 00004148 00000000 00000000 0b1d67c0 HA………..g..
0669EF08 00932aec 00000000 00000000 00000000 .*…………..
0669EF18 00000000 00000000 77601300 00000000 ……….`w….
0669EF28 00000000 775fe370 2c97087c 776368a0 ….p._w|..,.hcw
0669EF38 020c1ee8 8e46db58 00000780 00000320 ….X.F….. …
0669EF48 0000067c 00000000 00000000 0000001e |……………
0669EF58 00000001 00000000 02004410 00000010 ………D……
0669EF68 02b04ba8 00000000 00000000 00000000 .K…………..
0669EF78 00000001 00000000 00000000 00000000 …………….
0669EF88 00000000 00000000 00000000 00000000 …………….
0669EF98 00000000 00000000 00000000 00000000 …………….
0669EFA8 00000000 00000000 00000000 00000000 …………….
0669EFB8 00000000 00000000 00000000 00000000 …………….
0669EFC8 00000000 00000000 00000000 00000000 …………….
0669EFD8 00000000 00000000 00000000 00000000 …………….
0669EFE8 00000000 00000000 00000000 00000000 …………….
0669EFF8 00000000 00000000 00000000 00000000 …………….
0669F008 00000000 00000000 00000000 00000000 …………….
0669F018 00000000 00000000 00000000 00000000 …………….
0669F028 00000000 00000000 00000000 00000000 …………….
0669F038 00000000 124a66a0 00000080 00001900 …..fJ………
0669F048 00017044 0000067c 00000000 00000000 Dp..|………..
0669F058 00000000 00000000 00000000 00000000 …………….
0669F068 00000000 00000000 6932424b 00000000 ……..KB2i….
0669F078 00000000 00000000 00000000 00000000 …………….
0669F088 00000000 00000000 00000000 00000000 …………….
0669F098 00000000 00000000 00000000 00000000 …………….
0669F0A8 00000000 00000000 00000000 00000000 …………….
0669F0B8 00000000 00000000 00000000 00000000 …………….
0669F0C8 00000000 00000000 00000000 00000000 …………….
0669F0D8 00000000 00000000 00000000 00000000 …………….
0669F0E8 00000000 00000000 00000000 124a62a0 ………….bJ.
0669F0F8 00000000 00000000 00000000 00000000 …………….
0669F108 00000780 00000320 124a6aa0 00000000 …. ….jJ…..
—> Error Logs <—
Texture missing mip chain: 0×0ddf7d
Texture ‘0×03539b’ dimensions too small
Loading ‘0×03539b’ texture failed
Texture missing mip chain: 0×0de030
Texture missing mip chain: 0×0e118a
Texture missing mip chain: 0×0ddf7d
Texture missing mip chain: 0×0e118a
—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×11c6
Version = 10.18.0013.5850
Description = NVIDIA GeForce GTX 650 Ti
Compat = 0×00100000
VidMem = 1024 MB