Purchased HoT ultimate edition no rewards
The HoT FAQ page states it may take up to 3 or 4 hours for your bonuses to arrive. Make sure to log out and log back in, as well.
If, after waiting the alloted time, you still have issue, you can contact the CS Team for assistance. Top/Bottom of Page – Support – Submit a Request
Good luck.
You get it by relogging in
Besides the purchase, did you put the serial code in and use the Link Account page?