Purchasing gems through Paypal

Purchasing gems through Paypal

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Posted by: Annonrae.3681

Annonrae.3681

Anyone else having issues purchasing gems through Paypal? I’ve tried several times now and keep getting the “Unfortunately, there was an error with the payment provider. Please try again later.” message.

( Before anyone asks, there’s definitely enough money on the bank account I’m using. )

EDIT: Nevermind. My gems came in about 10 seconds after I posted this. But seriously…getting gems although I’ve had the error message? :S Great way to get people to spend more than they mean to.

Purchasing gems through Paypal

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Posted by: Damio Roncartia.7041

Damio Roncartia.7041

I am getting this error as well, though I am not getting my gems at all. I know I have funds in my bank, so I have no idea why it’s not processing.

Purchasing gems through Paypal

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Posted by: Damio Roncartia.7041

Damio Roncartia.7041

Nevermind. I was charged three times. Now my bank is going to be overdrawn.

Purchasing gems through Paypal

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Posted by: naujocks.2319

naujocks.2319

I got this error message also, tried twice but have not received any gems. Also checked with the bank and they didn’t see any charges pending, but I guess there could be a slight delay. First issue ever with purchasing gems. I’ll hold off on attempting another purchase until I make sure the purchase in fact failed.

  • Edit Aaaaand it got me too, both purchases did in fact go through and charged thru paypal even tho it did say it failed.

(edited by naujocks.2319)

Purchasing gems through Paypal

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Posted by: SarahWitter.2317

SarahWitter.2317

Hi all,

This is a known issue, and apologies for any inconvenience. Here is a thread with more details:

https://forum-en.gw2archive.eu/forum/info/news/Billing-Issue-12-16-2016/6433052