Put gem card code, but no gem incoming!

Put gem card code, but no gem incoming!

in Bugs: Game, Forum, Website

Posted by: Tintin.1923

Tintin.1923

HIya.
I am very sure there is some problems in gem purchase. I did two times to put my gem card code in the blank and clicked redeem. It says successful . But actually no gem incoming. This problem happened twice to me. Please help me get gem back asap.

Put gem card code, but no gem incoming!

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

HIya.
I am very sure there is some problems in gem purchase. I did two times to put my gem card code in the blank and clicked redeem. It says successful . But actually no gem incoming. This problem happened twice to me. Please help me get gem back asap.

Gem purchases were down for a while. If you do not receive your Gems after some time, you can contact CS for assistance. Top of Page – Support – Submit a Request.

Good luck.