Random vendor purchase

Random vendor purchase

in Bugs: Game, Forum, Website

Posted by: Tiberous.3804

Tiberous.3804

I hit preview on a karma vendor and it purchased a 42k karma pair of gloves how do i go about getting my karma refunded. there needs to be a accept button on buying exotics.

Random vendor purchase

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Posted by: Struttin.7359

Struttin.7359

Same happened to me…twice. One piece had stats I wanted but the other is just a waste of a lot of time and karma.

Would like to have the karma refunded or the item exchanged for one that has stats I would actually use.

Random vendor purchase

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Posted by: qwksvt.7324

qwksvt.7324

this person kinda had the same problem execpt he wanted to purchase the item its just the item he purchased wasnt the item he recived and hes reply from anet wasnt what he watned to hear. sounds like your sol be more careful next time.

link to his thread.
https://forum-en.gw2archive.eu/forum/support/bugs/HOW-IS-THIS-POSSIBLE/first#post296420

the dev response he recived on the matter.

———————
Hello XXXXXXX,
Thank you for contacting the Guild Wars 2 Support Team. We would like to be able to offer refunds or exchanges for purchases, but at this time we’re unable to make these kinds of adjustments to characters. For the foreseeable future, all in-game purchases such as those made with Karma, gold, or dungeon rewards are final, so please be extra cautious when making these types of purchases. I’m sorry that there’s not more that we can do in this case. Please let us know if you have any other questions or concerns.
Regards,
[GM] Coulro
Guild Wars Support Team
————————-

Random vendor purchase

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Posted by: Struttin.7359

Struttin.7359

Yeah he actually hit buy. I was only previewing….sigh