Guild Wars 2

Hiya,

I have a number of special item codes for community ventures, but I have received reports that when they go to redeem them they get stuck on the redeem item box within the TP.

I can assure you the codes are genuine and unused. I tested this with a used code and can confirm that it does indeed stay on the redeem item box without stating if it has been redeemed or has been used.

I hope you can fix it asap as I have some lucky winners chomping at the bit for the prizes they have won!

Thanks,

Frozenwind

You might consider contacting the CS Team for assistance with your issue.

Top/Bottom of Page – Support – Submit a Request

Good luck.