Report feature clarification request

Report feature clarification request

in Bugs: Game, Forum, Website

Posted by: Epsilon Atreides.3816

Epsilon Atreides.3816

I’m wondering if a representative from Anet could clarify something regarding the ‘report player’ feature.

Best Practices

When a player is reporting another for botting, hacking, or cheating, the recommended procedure is to right-click and report. As described in the link above.

Could you clarify what steps a player should take to perform the same function when they are unable to target the player being reported? Is there a set of information that should be provided, and perhaps an e-mail address where the information can be sent to assist the Customer Support Specialists, in lieu of this in-game mechanism being able to function, for whatever reason?

Clarifying that may help to direct the information being posted on certain subforums, and may alleviate a small amount of frustration.

Thank you,

Epsilon
Mag/FA