Reporting a bug crashes the game

Reporting a bug crashes the game

in Bugs: Game, Forum, Website

Posted by: MementoMori.6087

MementoMori.6087

Last few days whenever I report a bug, the game crashes about 5 seconds after I press submit. No error code, just a windows message that the application stopped responding and whether I’d like to debug.
If you were wondering why it’s been so quiet on support, that would be why.

The important ones today I tried to report:
-Braham got stuck in Roots of Terror, nowhere near the Chak, and didn’t want to talk, so the instance couldn’t progress.
-Evil Canach died in Hearts and Minds, and I was stuck with good Canach for a nice teaparty. Even though Mordremoth was invited he never showed up. (Yes he died died. Got to 0%, died and disappeared)

On the list of other things that kittened me off was a mordrem sniper that shot me through a wall (so my new mesmer is at 1 death instead of the 0 I’ve worked so hard for), and not getting Twicefold Legend even though I had 2 Twilights (one of them is now part of Eternity). And walking inside of rocks and walls in Draconis Mons hasn’t been very interesting either (playing spiderman might be fun, but there seem to be some “glitches” when it comes to speed and walls)

Reporting a bug crashes the game

in Bugs: Game, Forum, Website

Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

In your shoes, I’d create a support ticket to address this. Other people are able to use the internal /bug reporting tool (and ANet would definitely notice if no one was submitting any bugs through this route).

Regarding the other issues:

  • Braham does get stuck in Roots of Terror a lot. They made some adjustments so it happens less often — generally, if you proceed slowly & kill everything along the way, he’s unlikely to stall. (Of course, I’m impatient, so I never do that.)
  • No-show-Canach in Hearts & Minds sounds like it’s worth its own support ticket.
  • You wouldn’t get Twice-Told Legend for Twilight + Eternity; you’d get it for presenting two bound Twilights to Historian Dozza in Divinity’s Reach
  • There glitches in all maps; spidey-web seems to find more of them. That said, use in the in-game /stuck command to report each (takes less than 1 second).
  • Modrem Snipers sometimes start their attack before you are behind a wall, and it will still hit you through a quirk of magical physics, depending on the attack used. Without the details, it’s hard to know if this was an absolute bug, bad luck, or expected behavior. Regardless, my condolences on the loss of your no-kill streak; I’ve lost more of those to bad luck than to bad play myself… and it’s horrible.
John Smith: “you should kill monsters, because killing monsters is awesome.”

Reporting a bug crashes the game

in Bugs: Game, Forum, Website

Posted by: thrag.9740

thrag.9740

Still happens to me too. Did it today, and a couple weeks ago. Running on windows 10.