SMS Error: Not recognized

SMS Error: Not recognized

in Bugs: Game, Forum, Website

Posted by: Thala.2801

Thala.2801

It’s been a couple of weeks now since my client started asking me to sign up for SMS authentication. I’ve tried to do this a few times, but every time I enter Google Voice number, I get the following error message.

“This phone number was not recognized. Please check your number and try again.”

There isn’t much to this page, and I’ve checked over what little is there. Everything seems to be in order. Any idea why this page wouldn’t like my 10 digit number?

SMS Error: Not recognized

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

VOIP numbers, and such, are not supported by GW2’s SMS system. You will have to use a ‘real’ phone number.

https://help.guildwars2.com/entries/95445077-Help-with-SMS-Authentication

Good luck.