Guild Wars 2

Went from several months of zero connection issues to, from minute 1 of the LS3 patch, to having frequent and consistent 3-second server side latency spikes.

Using several tools and the in-game tooltip on the options panel I can verify that my connection to Anet continues to hover in the 34-46ms range, but once the connection is handed off to the game server there will be a packet drop for around 3 seconds every 1 minute exactly.

This basically makes PvP, WvW, fractals (especially ones with large jumping components), and group events with a necessity for positioning or dodging basically certain death, and has gotten me kicked out of more than a few groups when I lag out and run off a ledge or end up facetanking a pack of mobs.

It is more than likely an issue in one of the nodes between your router and the game servers. If it was a server problem every single player would have issues not just some. Run pingplotter or traceroute to determine where the issue actually is.

Also posting what server you are on (NA or EU) and at least what country you are in would help others. I’m on NA and in the US and have no connection issues at all.

Gator.5729:

It is more than likely an issue in one of the nodes between your router and the game servers. If it was a server problem every single player would have issues not just some. Run pingplotter or traceroute to determine where the issue actually is.

Also posting what server you are on (NA or EU) and at least what country you are in would help others. I’m on NA and in the US and have no connection issues at all.

well when it affect every one and when it affect this web site at same time it is most likely on anet side. yes doing a pingplotter or traceroute can give some info. but when it is every one at the same time it is more then one path with issue.

I am a returning player. I recently returned for ls3. I have never had connection issues before. I am doing very frequently. I cannot que pvp because of the quickness with which I get returned to character screen. I lag out of world maps at a slower pace but it will happens several times per one single event. Is there any help for this? I am experiencing no isp problems other than gw2. Thanks

Kyoshiro.6735:

I am a returning player. I recently returned for ls3. I have never had connection issues before. I am doing very frequently. I cannot que pvp because of the quickness with which I get returned to character screen. I lag out of world maps at a slower pace but it will happens several times per one single event. Is there any help for this? I am experiencing no isp problems other than gw2. Thanks

As suggested, run ping plotter and post the result. Your understanding of the Internet is a bit incorrect as your ISP can be fine, and connection to other servers can be fine, but your connection to servers in Texas where gw2 is may have issues, however, that is not Anets fault. So run the test if you want to find where the issue is.

The internet is getting crowded, as our demand for content is growing faster than the internet’s infracture’s ability to transfer it — the faster our home & business connections, the worse it gets. There will be problems, sometimes on our end, sometimes on ANet’s, and increasingly, in between the two.

Regardless, collect some data and give it to ANet.

• If it’s on their end, they need it to track down the issue.
• If it’s on your end, they can help you pinpoint it and deal with it.
• If it’s in the middle, they can use your data to help convince their providers to deal with it.

stephanie wise.7841:

Gator.5729:

It is more than likely an issue in one of the nodes between your router and the game servers. If it was a server problem every single player would have issues not just some. Run pingplotter or traceroute to determine where the issue actually is.

Also posting what server you are on (NA or EU) and at least what country you are in would help others. I’m on NA and in the US and have no connection issues at all.

well when it affect every one and when it affect this web site at same time it is most likely on anet side. yes doing a pingplotter or traceroute can give some info. but when it is every one at the same time it is more then one path with issue.

That is exactly my point, it is not affecting everyone. A handful of people in the forums or in-game chat saying they have a problem is far from everyone.

ping spike is still occurring for me. it’s unfortunately made the game unplayable.

i have the same issue, i can connect and the game works as it usually does for about 30 seconds then my attacks or interactions with NPCs stop working but i can stil receive dammage, and a bit after that it usually disconnects me, i ran the diagnostic test that can be found on the support section, and as i do not understand the results i will attach it to this post.
i hope this problem can be solved for the few of us that have it, because as it is, the game is unplayable.

JaxLeo.7912:

i have the same issue, i can connect and the game works as it usually does for about 30 seconds then my attacks or interactions with NPCs stop working but i can stil receive dammage, and a bit after that it usually disconnects me, i ran the diagnostic test that can be found on the support section, and as i do not understand the results i will attach it to this post.
i hope this problem can be solved for the few of us that have it, because as it is, the game is unplayable.

You have 22% packet loss at level3 in Washington. Anet can’t address that. You can contact your ISP and ask them to talk to the node owner of level 3 in Washington to fix it. Provide them with that data.