Guild Wars 2

Had this problem for few days now. I have a razor mouse and using num lock option for extra buttons. Everything been working just fine for a long time but few days ago my key binds didn’t work anymore. For example shift+num2 stopped working so tried to reconfigure it but this time I couldn’t set any shift+num combination for my keybinds and it’s been like this for few days now. Also asked from guildies and they can’t set those binds either, myself been using many shift+num combinations to quicken my playstyle and would hate to switch it around again so I hope it’s possible to fix this in some way, thanks!

Just for clarity, “num2” normally means the number 2 on the Number Pad, not #2 of the standard 123 numbered keys.

When you say “num2”, which do you mean?:

• NumberPad #2
  or
• #2 of the 123 keys

I mean the numberpad itself, num stands for Num Lock like in-game options you have for example 2(NUM) when you have a bind in numberpad.

I guess what I’m trying to understand is where the issue is arising.
Is it that you are unable to get it to actually bind the Shift+Key into your current key bindings? Or is the issue that you have it stated in the controls as being the Shift+Key, but actually pressing the Shift+Key in-game does not perform the bound action?

I just tried and was able to bind “Shift” + “3 (Num)” of the number pad to my walk function. To access these extra keys you need Num Lock Off. With Num Lock On your Shift+Key combination cannot be set as the bound key combination. And if you turn Num Lock Off and bind the Shift+Key and then turn Num Lock On then the Shift+Key will not perform the bound function.

So:
Turn Num Lock Off
Bind the desired key combination (Shift+NumPad2)
Press Shift+NumPad2 to perform the action.
Enabling Num Lock will disable this bound key.

If your Razer mouse has the 1-12 keys (Naga for example) and these are the keys you are trying to bind, ensure you have the switch on the bottom of the mouse set to “Num” and not “123”. Also check in your Synapse (side view) to ensure your side buttons for “Num” are configured to the appropriate NumPad keys (side key 2 is NumPad 2, etc).

Again, just trying to understand where the issue is and what may be causing it as I performed the bind and action without issue that you are stating does have an issue.

Had more time today to look into the issue and got if fixed by reinstalling razer synapse 2.0, not entirely sure what was the reason behind it but now it’s working as before. Thanks for the help Stin, nice to have people like you around that really look into things to help others!

You are quite welcome! It’s always a pleasure to help someone with an issue if I possibly can.

I’ve had issues with Synapse several times in the past. Sometimes it would freeze up and crash and I found I had to keep it in ‘offline’ mode for it to not crash. Some wipes and reinstalls of the software and a firmware update later and I still have an issue of my Naga keeping my computer from booting normally and having to disconnect and reconnect my mouse for it to be detected by Windows on occasion. One of these days I’ll get around to solving my own problems.

Glad to hear it’s back and running normally.

Happy gaming!