Small theory about DC after 7/26 update

Small theory about DC after 7/26 update

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Posted by: Moyayuki.3619

Moyayuki.3619

Maybe a Dev or some brave player can look into this. I noticed that I DC’d not long after reading the mail that was sent to us (“in error”, as Devs here have confirmed) from the Black Lion Trading Company. When I logged back in, that mail was still marked as “unread”, but I refused to click on it for fear that that was the reason I was DC’d in the first place.

Can someone confirm this, see if it was a reason for disconnects?

Server: Dragonbrand
Guild: Moonlit Renegades (Moon)
Highest-Level Toon: Markus Emmerich, 80 Human Scrapper

Small theory about DC after 7/26 update

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Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

Maybe a Dev or some brave player can look into this. I noticed that I DC’d not long after reading the mail that was sent to us (“in error”, as Devs here have confirmed) from the Black Lion Trading Company. When I logged back in, that mail was still marked as “unread”, but I refused to click on it for fear that that was the reason I was DC’d in the first place.

Can someone confirm this, see if it was a reason for disconnects?

Completely unrelated. People DC’d who clicked and who didn’t — even the wiki/forums had performance issues.

John Smith: “you should kill monsters, because killing monsters is awesome.”

Small theory about DC after 7/26 update

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Posted by: stephanie wise.7841

stephanie wise.7841

I have my theory also. the first big patch went good except with the black lion trading company message and the bug of the water bucket to clean garn.

the problem started with the second update.

what as happen is that the security block it since it does not know the file and ask what action to take. so they changed the name of the file updater.

also there is some network error that cause connection issue.

they also add server issue the night before the big pacth so they have some network and server bug to fix . and the second patch as file name issue block by security and also some networking issue.

Small theory about DC after 7/26 update

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Posted by: Sikil.9817

Sikil.9817

I can’t play at all right now. Things were fine after the first patch yesterday, but after the second patch I got all manner of disconnect. Got home late this evening hoping everything was fixed, but chucked out with “network error” when I select any of my characters (not just the one I left in Bloodstone Fen yesterday).

Small theory about DC after 7/26 update

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Posted by: shadow.6174

shadow.6174

I haven’t had any issues related to that mail from BLC, although I still wonder why I got it, but it didn’t cause any crash to me. And I can’t tell much about disconnects after latest patch, I have been suffering from black screens crashes for months now :/

Small theory about DC after 7/26 update

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Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

I haven’t had any issues related to that mail from BLC, although I still wonder why I got it, but it didn’t cause any crash to me. And I can’t tell much about disconnects after latest patch, I have been suffering from black screens crashes for months now :/

The BLC mail is a ‘confirmation’ that you unlocked Out of the Shadows. (The bug is: either it was supposed to say that or it wasn’t supposed to happen via email.) It still has nothing to do with crashing.

If anyone reading this is still crashing after today’s patch, please contact support — they can help you much more quickly than any of us. (Unless it’s an issue affecting everyone, in which case you’d see lots of responses or multiple threads about it.)

John Smith: “you should kill monsters, because killing monsters is awesome.”

Small theory about DC after 7/26 update

in Bugs: Game, Forum, Website

Posted by: shadow.6174

shadow.6174

I haven’t had any issues related to that mail from BLC, although I still wonder why I got it, but it didn’t cause any crash to me. And I can’t tell much about disconnects after latest patch, I have been suffering from black screens crashes for months now :/

The BLC mail is a ‘confirmation’ that you unlocked Out of the Shadows. (The bug is: either it was supposed to say that or it wasn’t supposed to happen via email.) It still has nothing to do with crashing.

If anyone reading this is still crashing after today’s patch, please contact support — they can help you much more quickly than any of us. (Unless it’s an issue affecting everyone, in which case you’d see lots of responses or multiple threads about it.)

ah yes I see. At first when I saw that mail I was like “huh, I didn’t buy anything” and it had no attachment either, then I realized it could have to do with the new story being unlocked. And I just replied to OP, that said that opening such mail caused a crash, not in my case as I said before.