Snowflake madness and faith in the system

Snowflake madness and faith in the system

in Bugs: Game, Forum, Website

Posted by: Evilmop.6157

Evilmop.6157

OK so I post this simply because I wish too vent and air how I feel about the way Anet and its code of conduct is being used in a very blinkered way.

I never exploited snow flakes, I don’t look to exploit or break things I just play games, nothing more nothing less…

So if I had discovered this exploit in game what would I have done?..

Too any player reading this what would you have done?

I mean we all like gold, right?

Is their any possibility that an innocent person would just salvage over and over again thinking that it was allowed due the fact it was in the game build the company have released to the public?

IMO I’m sure there will be players who have been banned who simply thought they found a good deal when crafting/salvaging these items then they rinsed repeat to maximize profit (Merry Christmas they thought maybe ;P).

Not everyone is a forum/reddit dweller, not everyone has played an MMO before and more importantly why for something SO important that potentially could have broke the economy did it take almost 3 days to be patched?

I feel as if ANET are using their TOS as a smoke screen to use when they drop the ball as badly as the players do!

Part of me wants to say this is why I have read so many bad customer service threads and comments running rampant in the land of internet suggesting Anet’s iron fist is certainly over rated but again I take much of what I read with liberal amounts of salt.

Let me paint you a picture, I used to work for a large Insurer for a department which was meant to combat fraud. Like any Insurance company we had T&C’s to protect customers as well as the company, but eventually this T&C document was abused to increase the departments profitability by declining peoples claims for any of the reasons mentioned in the document regardless of circumstance to most horrific effect.

It was legal but was it right? NO NO NO AND NO and as a result the department was shut down because eventually a customer went public and the company looked atrocious due to its behavior and rightfully so."

Now I am all for punishing the guilty however from that experience and working for that company I realized this IS why companies have these clauses so they have the right to exercise them and ultimately use their say to manage their own product/customer base.

This is where it comes down to ANET to manage a situation they very much created (via buggy releases which are standard thoroughfare for any vet) in a more consistent manner even if it means devoting more man power and money to the cause.

Issue temp bans and perform roll backs because lets be honest banning those accounts will do nothing to stop people exploiting in the future the only thing which will stop this is a more rigorous testing mechanic from the Devs end prior to release.

A certain percentage of gamer’s will always look for exploits its just the way it is so make their time worthless and roll it back that is it!

Don’t try and effect their wallet and unless they have been warned officially it is not fair to simply outright ban someones account.

As a community our finger could be pointed back and maybe you guys allowed this bug to be released to lure people in to ultimately ban them because a certain percentage of them will again buy your subscription free game and they will.

Another copy will be bought buy some of these exploiters and Anet must know this.

So banning doesn’t fix anything for anyone IMO. Its just a deterrent.

Apply a more human and holistic view of the service you are meant to provide because when a simple recipe causes so much controversy I have very little faith in the amount of due diligence being paid to protecting my personal information. This does effect ANET in a massive way as I wouldn’t buy gems because I fear my details are not in the hands of a company I can put my faith in.

TL:DR?

Anet should not just perma ban without issuing warnings first, I feel like someone hides their mistakes behind TOS then finds the most viable way (financially) to spin the fiasco which always up to now has resulted in perma bans.

Thanks and sorry any bad grammar.

Snowflake madness and faith in the system

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Posted by: Zaziizu.5729

Zaziizu.5729

Hi,
I´m one of the “few” lucky ones who now can play something else.
For me: I play with the TP very often and I knew that the snowflake-thing was very extrem (paying some silver to get a chance for the double profit), yet it didn´t seem that extrem for me. I´m buying exotics all the time, salvage the runes and get the ectos as profit(!), means with every item I get from the TP I had 0-3 ectos as profit. Where is that not an exploit aswell?
Also, aNet brought an unusual recipe in Helloween, where you could get 2000 lyns-tokens for about 1,x gold (with the candy-corn-amulets). What were the chances, that a ring, that also uses only 1 instead of 5 crafting-materials, was NOT intended? rly, if normal players can do math and calculate : 1x cheap snowflake+1 ecto → chance to double….why can´t the designer do the same math aswell? It´s really not thaaaat hard to understand
Another point: some days ago I bought 1 mini-pet for 60g, sold it after 1-2 days for 99g… not an exploit? since you also do a “crazy” amount of money through the market-system

now you´ll think: that dude got banned and only wants his account back
1. ye, i do want my account back ^^
2. read reddit: there are enough examples and expainations, which show that a permaban is too much for that little thing.
I mean it´s just a bit stupid to bring such easy exploitable things ingame, don´t disable them after the first posts in the official forum, and then bann some ppl you see as “bad” 1 month later

Snowflake madness and faith in the system

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Posted by: Evilmop.6157

Evilmop.6157

Zaziizu thanks for your response its good to know others are willing to speak up in a pragmatic way, what people need to understand is the points raised here are about the way ANet are managing their players as it does seem somewhat Orwellian.

You are the perfect example as playing TP is a a major part of the game for some players and why should it not be?

After spending time researching it seems there have been exploits in the past which were basically making people rich overnight and some of those players are still playing :?…. apparently.

As far as I am concerned this does seem like Anet dropped the ball and want to punish players now.

Roll back the characters, take the mats/gold you had issue with and give people their accounts back.

The only way Anet will book their ideas up is if the community lets them know THEY are the game and if they release more broken content we have the power to crash the market completely and cause a real hassle if we abuse it.

Think they would ban 10’s of thousands of players if we all did it?

Doubtful.

Snowflake madness and faith in the system

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Posted by: Neikius.9345

Neikius.9345

ANet acts as if they don’t want customers.

Bugs get you banned, bugs cause you to loose stuff. Usually you are compensated when you buy a broken product. Or at least you get a new one.

All these bans are just bad marketing for them. And they serve no purpose. Bugs will be exploited. They should reinforce positive behaviour. So you report a bug. IT doesn’t get fixed and you don’t get a thing for it. Why bother reporting?

I say reward players for reporting bugs. I say RESPOND to players who reported bugs and helped solve em. Punishing like true dictators won’t work.

And posts like this are killing my confidence even more. I have been a victim of bugs a few times now and I have always either lost loot (empty chest at the end of the dungeon), or gotten my gear broken which costs me money. Never got any response or compensation.

So they make bugs, then they try to cash in bugs on our broken backs. I like this 100% pure capitalistic approach more and more.

(edited by Neikius.9345)

Snowflake madness and faith in the system

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Posted by: Chamone.6890

Chamone.6890

They don’t have a test server or any public beta testing for anything. This is going to happen again and again.

Stay away from crafting altogether if you don’t want to be banned.

Pretty worthless and petty reasoning for banning tbqh.

Snowflake madness and faith in the system

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Posted by: Evilmop.6157

Evilmop.6157

I don’t mind the bugs happening again and again I expect them TBH but they must find a new way to manage player behavior even if it means investing some money for the cause.

Snowflake madness and faith in the system

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Posted by: Moderator.9672

Moderator.9672

Hi everyone,

Please do not debate Customer Support decisions or actions. This is forbidden by our forum Code of Conduct.

The topic is now locked.

Thanks for your understanding