I’m just assuming that it’s exclusive to this dungeon because it’s the only one I’ve had trouble with, but anyways:
The problem is: If a group member gets disconnected in SE, they are unable to join back into the same instance as the rest of the group. This first happened to a group member of mine the other day and I didn’t think much of it at the time, but it happened to me today and now I’m very confused.
Upon logging back in, I was presented with the option to “Join group in Sorrow’s Embrace” but when you click the button, nothing happens. If you try to re-enter the portal manually, you’re given the option to “Enter Story Mode” and it puts you in a new version of the instance, separate from the group.
Furthermore, if a group member decides to come outside of the instance with you while this is happening, they will also be stuck and be unable to get back in. Which means that they’re unable to recruit a replacement member, they’ve just lost another member, and now the run is essentially over for them. That’s a pretty bad situation.
Now I tried many various methods to try and debug this myself including logging out and back in, leaving the group and getting reinvited, shutting the client down completely for a minutes and restarting it, and a bunch of combinations of those things together. Each time I was presented with the same “Join Party” option immediately upon logging in, but the button didn’t do anything. I’ve also submitted an in-game bug report about the issue.
Anybody else have this issue with any other dungeons? Or is it limited to Sorrow’s Embrace?