Guild Wars 2

Hello,i have a issue with one of my ascended items.Here is the story.
Crafted an ascended Medium class helm on my guardian,and became soulbound to him even though it was not supposed to,as he is a heavy class.I have crafted other ascended this before and didnt become soulbound.I understand the whole soulbound situation(not being able to transfer items already used on one character to another but my guardian cant even wear medium class armor)

I need some support from GW2 Admins,I’ve sent multiple emails and ingame tickets and i have yet to receive a response,and frankly i’m getting a bit frustrated..

Thanks

Did you put a rune or upgrade on it? unfortunately that will soulbind the item – which I think is a really silly mechanic but anyway,

There is a workaround although it will take same gems.

Transmute the look of the helm onto a blue item. (make sure it is high enough to accept the rune if you put one on the helm). It will now be account bound. Transfer the helm to the character you want to have wear it and then use a trans splitter and it will now be soulbound to the new character.

Kind of a lousy way to have to do it and considering the number of people that wind up accidentally soulbinding items you would think a reasonable company would change that mechanism but until they do gemstore items are about the only way to solve the problem.