Guild Wars 2

Sound driver problem since second Wintersday build release. Not sure if it’s a problem with my sound driver that coincidentally cropped up, but recently I’ll get a random lag spike in-game and the sound driver on my computer will become unresponsive. It will play a split second of sound followed by silence and another split second of sound over and over. This issue affects all programs generating audio. The problem goes away if I close Guild Wars and output from other programs generating audio will resume as normal.

Wow FINALLY I see somebody post on this. I have been fighting with my computer to try and understand what is going on. This is only affecting GW2 for me. Same thing. Sound loss followed by major lag…then sometimes the blue screen of death resulting from it. It all started immediately after the Wintersday patch.

Frukk.7836:

Wow FINALLY I see somebody post on this. I have been fighting with my computer to try and understand what is going on. This is only affecting GW2 for me. Same thing. Sound loss followed by major lag…then sometimes the blue screen of death resulting from it. It all started immediately after the Wintersday patch.

That sucks about the BSoDs. Yeah, I was waiting to see if anyone else would post, but since no-one did, I decided after two incidents occurred today that I’d finally post something about this. At least I’m not the only one getting this. Just curious, what sort of hardware did you have?

I’m running Windows 10 64-bit on an MSI X99S Gaming 7 with 32GB RAM, 2xnVidia GTX 970 with SLI bridge installed, core i7 5930…hmmm, what else? Anyhow, wonder if we have a similar sound device.

Frequency of these driver lockups does seem to be increasing, and one of my guildmates described having a problem that sounded almost exactly like the one I’m having.

Me too… noticed it 4 days ago, after a few minutes ingame all sound stops (alt tabbing to other applications, sound is still not working). Closing GW2 makes sound come back. Also, inserting a USB headphones (a new sound device) resumes sound ingame, but then stops randomly, and reinserting everytime does the trick.

UPDATE * found the issue – it is NOT a problem originating from the game, but from a Windows 10 update which increases the bitrate of sound devices up to studio quality – something that a lower end sound device cannot do, and would freak out after some usage. (typical Microsoft hehe)

Solution: http://microsoft-news.com/heres-how-to-fix-sound-drivers-issues-on-windows-10-build-10130/

I don’t think that applies to my situation, since the studio quality bitrates are within design spec for the on-board audio device. (10 channel, 24 bit, 192k Hz) Additionally, I’m currently using a USB headset which doesn’t allow for max bitrates anyhow. (8 channel, 16 bit, 48k Hz)

Glad you found a solution to your problem though.