Store Masks Don't Match Preview on Charr

Store Masks Don't Match Preview on Charr

in Bugs: Game, Forum, Website

Posted by: Sharkey.9805

Sharkey.9805

I had some gems left over, and decided to try out a new mask for my mesmer.

When I previewed the mask, it looked like it fit my charr just fine – a little high, but at the least the eyes are visible when looking straight ahead. After purchasing and equipping, it lifted up enough to cover up the eyes. You can see the preview in the first pic (w/o gear) and the preview after purchasing in the second pic (w/ gear).

I’d prefer it if the mask was a bit closer to the face, but if that’s not a possibility it would be nice if it at least matched the preview.

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Store Masks Don't Match Preview on Charr

in Bugs: Game, Forum, Website

Posted by: tiguere.3159

tiguere.3159

This is a Charr issue. Many head pieces do not line up with the eyes. It is pretty bad, and a year of it seems to give the impression it is here to stay. I’d go to support and just get a refund instead and never buy head items for you Charr.

Store Masks Don't Match Preview on Charr

in Bugs: Game, Forum, Website

Posted by: Sharkey.9805

Sharkey.9805

I don’t think that sort of workaround is a satisfactory solution. If they’re not addressing it, then it’s safe for us to keep bringing it up.