Guild Wars 2

I get to the top of the tower, fight the veteran that’s up there, and then Warden Hywel disappears, leaving me unable to free him and complete the quest…

Hello,

not sure what is up with that but im trying this quest from the storyline for hours now, the krait priestess on the top of that “building” keeps permanently healing, there is no chance for me to give her the killing blow, not sure if its bugged or if i am doing something wrong? i checked the wiki, google, no advice on how to handle her (seems like a pretty easy enemy if nobody is complaining about her, but i simply cant finish her off)

In the same boat with this Krait priestess… i checked videos on youtube in which its a doddle so something has changed.. She just spawns clones (3-4) all over the place and heals, and i’ve been lucky to get 30% damage on her. Worst thing is your compatriot gets knocked out and you have no chance to revive even when you come back from a checkpoint….

Went back and started from beginning, and it happened again.

I have downed the priestess but the Warden in the cage despawns right after she’s dead, and you can’t open the cage.

MassacreXT.5467:

I have downed the priestess but the Warden in the cage despawns right after she’s dead, and you can’t open the cage.

I’m having this same problem. I can take out the priestess, but then the warden disappears and the cage won’t open.

I have also encountered this glitch and made a bug report. However I think I figured out what might be causing it. On my second attempt, shortly after the veteran was killed, it looked like one of the minions that was still alive killed Hywel instantly and his body then disappeared before I could revive him. On my third attempt I made sure to interrupt the ability the veteran uses to summon minions. Hywel survived and the quest could be completed.

So it seems that any minions that are still alive after the veteran is dead are able to kill hywel and cause him to disappear. I hope this information is helpful.

I had the same issue this afternoon with my asura mesmer. I don’t know if is one minion or the krait veteran, but some mob made some kind of explosive AoE that let me downed every time and Apatia dead and the guy I’m suppose to rescue isn’t around to be seen, rescue or whatever. I tried the quest four times, all the same.

Love to see that could be fix soon ^^

I would love to see this fixed! this is very annoying i thought it was just me but glad to see its a noticeable problem being fixed!

Also in the quest “Liberating Apatia” after that, the champion witch should have the summon spell removed… Just throwing it out there.

I tried to complete this story 3 times tonight. I thought i was doing something wrong. I killed the preistest.. She She exploded and put me to down state second time. The cage where the NPC was became empty. The First attempt the Npc that as fighting with me died and the event reset. I revived her and the cage was empty again. Unable to complete. Not sure why it keeps bugging out.

~STRIDLE~

Jeffrey Vaughn.1793:

I can’t reproduce this issue, and I can’t find any way that Hywel can be killed. He’s flagged as a “non combatant” so he’s not targeted by enemies, and not damaged by their attacks (poison), etc. I did make some minor adjustments “just in case” so he’s now rezzable, and I removed the “summon” skill from the krait witch since the krait were buffed recently, and now that end fight is tougher than it should be. I do not have an ETA for when this will hit Live, sorry.

Thanks for implementing the fix into the next patch. As for Hywel being a "non combatant I think that after killing the veteran by him, the non combatant flag must get removed. In my experience Hywel wouldn’t die before the veteran. That shouldn’t cause an issue anymore though since the changes you made mean we can just revive him now.

I will certainly appreciate the changes for when I have another character do that quest.

Thanks for the response. I’ve attempted this quest about 5 times now and the poison cloud is completely unmanageable for the small space you’re forced to fight on. The platform is small and if you end up on the edge (in order to avoid the overlapping poison circles) the Priestess heals to full.

Currently stuck at this portion of my Story.

Eu server Fas Shiverpeaks. Same bug. Repeated quest 3 times. After killing krait witch and her summoned kraits, Warden Hywel is not in kage.

Hello, I seem to have encountered a bug during a Story Mission, Striking off the Chains.

I was about to release Warden Hywel from his cage at the top of the Krait tower (Find and Release Warden Hywel), but I soon noticed that he was not there, and I cannot complete the quest. His cage is empty, and pressing examine does nothing.

Note that yesterday I also tried this quest and I was able to free him, I just had to leave before finishing the rest of the quest.

It seems to only happen occasionally, but I thought I’d report it anyways, as some players aren’t as forgiving as I am.

I thank you for your otherwise great service, and I am finding this game to be the most enjoyable MMO experience I’ve ever had.

EDIT: This seems to happen whenever I die during the fight before releasing him. Problematic, as I am doing pretty bad at this mission XD

Whiteside Ridge EU, still summoning the adds :/ Still unbeatable

I have ran into the same issue. It seems if apatia dies during the fight at all hywel dies and falls through the cage floor dispearing. Also the new explosion abilty on the small platform is kinda a pain. get hit it knocks you off and instantly kills you

I have this bug too. Mesmer is died quikly on small square. Endless summon of allies plus poison cloud killed them quicker.
I’m killed last Veteran in this quest from 6 attempt, and what? Bugged quest. Amazing.
https://www.dropbox.com/s/tcr00y24ll7wigy/gw001.jpg

Chocofox.9503:

I have ran into the same issue. It seems if apatia dies during the fight at all hywel dies and falls through the cage floor dispearing. Also the new explosion abilty on the small platform is kinda a pain. get hit it knocks you off and instantly kills you

Tried 3 times today, it seems that whether or not Apatia dies doesn’t really make any difference. The NPC in the cage just simply disappears, regardless of the outcome of the fight with Krait Priestess.

As it is now, this quest is broken and doesn’t allow me to proceed with the story at all. Funilly enough, I completed it about two weeks ago on another character without any trouble, so it appears that this quest got broken in one of the recent updates… :/

Defiantly broken! I’m glad I’m not the only one having this issue.

Woogie.9127:

I get to the top of the tower, fight the veteran that’s up there, and then Warden Hywel disappears, leaving me unable to free him and complete the quest…

Same problem here. Such a terrible oversight on an already annoying mission.

Chiming in with the obligatory “me too.” I had this happen about an hour ago. Apatia died early on in the fight, and I subsequently got flattened by adds and AOE. I managed to climb back up and focus down the Krait Priestess on my own, but Warden Hywel had already despawned, possibly when Apatia died. Reviving Apatia left her stuck in a “waiting” state, meaning that she would not follow me off the platform, and did not respawn with me when I tried killing myself and restarting from a checkpoint.

I am having same issue as others. It is not showing me that Warden Hywel is dead, he just is not there and examining does nothing.

I was affected by this bug as well. When I got to the top of the tower, Warden Hywel was still in the cage but once the Krait Priestess was destroyed (she seems to die with an explosion of sorts), he vanished as well. I repeated the quest 4 times with the same result. To make it worse, you need to fight through the entire mission only to find its bugged.

I hope you guys get this solved ASAP because this is blocking progress. I’m guessing about one-third of folks pursuing the Personal Story are going to choose this and are going to find themselves in this situation. That’s a lot of frustrated and unhappy folks.

I also want to point out another related bug that could potentially be magnifying this problem. In the earlier Personal Story episode “A Light in the Darkness”, the Avatar of the Pale Tree will ask you your greatest fear; one of the answers will lead to “Striking off the Chains”. My brother and I have played through 5 characters to level 80 together. We’ve recently discovered that if the instance owner chooses “Letting an innocent suffer” (leading to Tower Down), the ‘guest’ (or non-instance owner) automatically gets “Making another suffer” selected (leading to Striking off the Chains). This has happened to us for 3 characters. If I’m not mistaken, it wasn’t like that previously; the ‘guest’ would get the same choice and the instance owner.

Is this intentional? Either way, it is funneling more people into the bugged “Striking off the Chains” quest so you may want to get that fixed as well.

I am having the same problem and can’t continue my personal story. I would appreciate this update being implemented soonest please. I would think it was fairly important after all.

Same issue, Warden Hywell isn’t there & cannot continue with personal story. A MAJOR bug which should be fixed ASAP. The comment from designer Jeffrey Vaughn regarding no ETA is totally unacceptable. Get it fixed !!!

I’m also getting this bug. I would have to say that this should be a top priority fix as it is a fundamental part of the game. All characters have to do this part of the story line and it means that no one can advance further until its fixed, which apparently could be ages.. This puts a stop to everyone continuing their story.

Please fix as soon as possible very frustrating.

Can you please fix this so that it’s at least do-able? This is my first complaint since I started playing this game in beta. I would like to continue my progression with my class quests. The last part with the warden needs to be fixed. I can’t get anywhere near completing it… :-/ and my armor repairs…can you please compensate since this is just too ridiculous?

[TEMPORARY FIX]

As long as you keep the crusader alive through the entire boss fight you can progress. I had to do the mission myself about 10 times before I had a friend come along and help keep her alive.

Just did this quest. Took me a long time to get up there..and yes there is a bug.

The warden was not there.

Now i see some people have seen this bug and many other bugs in this quest.

Really, REALLY, upsetting..i don’t want to go trough all of that again just for it to bug out again..whats up arena.net, you going to fix this?

Can you just release a patch to fix this please? I know it’s rough to release a patch for one issue but this really sets everything back. The rewards for the most part are gonna be pretty useless to us later on if we have to get to 80 without being able to progress in the quests. If you were able to program it “to be more fun” just unprogram it. No need to try to figure out a new way to nerf it. It’s a 2 minute battle, no one cares how fun it is, but not being able to do it keeps us from all the real fun later like the zhaitan kill.

I did this quest today and it’s still bugged. Please release some fix.

EU Aurora Glade, I’ve tried to complete this quest 5 times now, each time I kill the veteran and then Warden Hywell just disappears from the cage.

I actually just completed it, I ran into all the problems people described about warden Hywell disappearing. On the third attempt, I tried something different. Before I released the four prisoners I went up and talked to the warden. He was there but told me to release others first. When I released the prisoners and went back up the ramp he had a star over his head. Not sure if that did anything but talking to him first seemed to fix whatever problem I had the previous two attempts. Also I interrupted the first attempt the priestess did at summoning so I only got 2 exploding adds, but she died before they could heal her.

Still bugged on Gandara. She summons additional kraits and makes me fall from those platform (lvl 75)

It’s been really annoying! i’ve done it already 3-4 times and im stuck there i just can’t continue my main quest… hope to fix this!

This is indeed bugged like others have already mentioned and confirmed.

I just managed to finish this myself on a third attempt. The key seems to be killing the Krait at the top as far AWAY as possible from the Warden and hope he doesn’t get hit/die. He’s been there every time for me, but died from the krait the 2 attempts prior to the one that worked for me.

Hey. Gotta join those who fail and fail.
Tried some stuff but to no avail, even killing the mob that spawns right inside him, but he dies the second the priestess dies, or half a second later. I’d have tried pulling the priestess to the level below, but that’s impossible thanks to the NPC that rushes her the second she goes hostile.
I really hope the promised fix goes live soon, because it’s really annoying, I got two guild mates to help me because I couldn’t solo it (and I can solo about everything short of Champions, for which I need one other person), but to no avail.

Alright, so after doing it a first time, I can confirm that the quest is indeed somewhat “broken.” I ran through the quest to the endpoint in which I was asked to free Hywell, but, like those above, saw that he was no longer in the cage and thus could not be freed. I read through the posts in this thread and decided to try it a second time. The trick here is to not let the veteran krait priestess cast her summoning spell. This ability occurs when she (the priestess) enlongates and dust clouds appear beside her. When this happens, it must be interrupted (so bring a CC ability). She starts off with this ability and most likely will do it at least one more time during the course of the encounter. My second time through, I did not let her cast this ability and was able to finish the quest with Hywell alive in the end. He actually was damaged somewhat when I talked to him so he is in fact not a “non-combatant,” as was intended by Anet meaning he will take damage. For most, the quest becomes bugged when Hywell dies and he WILL die if you let the priestess summon her exploding krait. Hope this helped.

Edit: I also went up to the top and talked to Hywell before coming back down the free the other four prisoners, and when asked to free Hywell himself he had a green star above his head (I’m not sure if he had one my first attempt through in which I didn’t talk to him beforehand). Also, when I fought the priestess, I moved her over to the corner of the platform opposite Hywell.

I’m having a similar issue here. The last boss the.priestess is way too hard. The regular krait are op enough but fighting 4 of them and the boss on a tiny platform is just lame. You can’t escape the poison because as soon as you step off the platform she regens to full. Hywel also disappeared on me after I died the first time.

Lord Oubliette.8014:

Same issue, Warden Hywell isn’t there & cannot continue with personal story. A MAJOR bug which should be fixed ASAP. The comment from designer Jeffrey Vaughn regarding no ETA is totally unacceptable. Get it fixed !!!

Agreed. If it were a visual bug or an inconvenience it would be understandable, but this directly impedes story progress, a MAJOR element of the game. Absolutely ridiculous and unacceptable.

ok im done ive tried at least 20 times now. Forget the npc, she summons 3 adds every 20 secs that have aoe cripple/poison/knock back with fury and quickness. All on a small platform that you can kite off of. Oh and the adds explode and they heal her. Is this supposed to be a guild event?. Thanks for letting me enjoy lvling my guard, guess ill go back to doing hearts and thanks for the quick fix.

DominoEffect’s solution worked. After wasting hours dealing with this bug finally beat it. Thank you DominoEffect.

Honestly… I’ve done this mission as a lvl 66 with a friend of mine also at lvl 66 and we have now tried and failed it 5 times!!!! The guy I’m supposed to save keeps disappearing and it’s insanely disappointing that I now cant go on with my story line just from this bug… Seeing that people have the same problem isn’t very reassuring as it only confirms that I will indeed not be moving on from this.. Please work on it as soon as possible….

Finally cleared this after 7 tries! I followed DominoEffect and Despire’s suggestions. Thanks goes out to both.

- spoke to Warden Hywel BEFORE releasing the other 4 prisoners below. This seems to help ensure he is in the cage,
- interrupt the Krait Priestess’ summoning. I believe this is key to Hywel’s survival. The telltale sign is the ground churning as she channels.

I suggest not solo-ing this as one player may not have enough interrupts to deal with the Krait Priestess while still dealing enough damage.