Guild Wars 2

I left the instance(prologue: rally ro maguuma) by mistake.
Now i can’t get back in, the mastery system is locked because you have to finish this first.

My XP(for mastery’s) doen’t seem to progress.. quiting the chapter and starting it all over doesn’t seem to work.

Does anybody knows how to fix this?

I have same issue, stuck on Prologue with my main and can not re enter it again. My friend had same issue with one of his character too. I have sent report many times and nothing happened, arena.net kitten on this Same as in tons of other issue, Anet kittens on their customers….

It is annoying because i have bough HoT and CAN NOT go that stories with my main :-/

Anet, wanna finally fix it or sent us some workaround or way how to reset that cripled story?!

You can find the Dev response(s) to this issue in the pertinent threads, or the Dev Tracker.

Good luck.

Hi,

Thanks for reply. Unfortunately i have found only one relevant thread – https://forum-en.gw2archive.eu/forum/info/devtracker?page=9 with link to https://forum-en.gw2archive.eu/forum/info/updates/Game-Update-Notes-October-23-2015 from Oct 23th and part:

“Fixed an issue where players were losing storyline UI if they crashed or were logged out during the first chapter Prologue: Rally to Magma.”

Unfortunately as I can saw it still has not been fully fixed in Nov :-/

Hi, I’m in same situation!!
I have sent report many times too, but no aswers…

so…..no one can help us ?

Thanks Blade for screens, it is exactly same as what I can see with my main.

Reported again, you can add more details or vote – https://forum-en.gw2archive.eu/forum/support/bugs/Issue-Reports-Heart-of-Thorns-Merged/page/65#post5792799

Here are some Dev responses, I believe (follow the arrows): https://forum-en.gw2archive.eu/forum/support/bugs/Issue-Reports-Heart-of-Thorns-Merged/page/11#post5642206

Good luck.

“Locked out seems to be solved with zoning from Silverwastes to Verdant Brink and then starting the mission again from there. It’s not confirmed yet to work, I only post after internal confirmation and that is in progress.”

Zoning from Silverwastes to Verdant Brink it’s impossible because the portal is locked (see my screen above).
Anyway I don’t know how or why but I had unlocked the waypoint at Verdant Brink; I was with another player and I helped him to complete the other two mission after.
So, I restarted the mission even in Verdant Brink but nothing

Thank you for the tip, unfortunatelly:

“Locked out seems to be solved with zoning from Silverwastes to Verdant Brink and then starting the mission again from there. It’s not confirmed yet to work, I only post after internal confirmation and that is in progress.”

did not help :-( Tried it more times, use WP or walk between locations and nothing helped.

Still same for me bugged in there since a few hours after hot launch .
fix your sh.. anet

!http://wiki.guildwars.com/images/e/e0/Resurrection_Signet.jpg!

After 1st December, still NOTHING! maybe for Christmas….MAYBE

Exactly, still bugged. No matter if i quit/continue story or in which location, still bugged.

ArenaNet, please fix this kittenup or reset us this bugged stories! There are a lot of people who STILL have bugged characters and you do nothing. You ignore your customers, do not reply to bug reports, do not nothing. It is not professional. Are you waiting for more screens? More bug reports? Or what? Or you simply do not believe that it still could be bugged? Yes, it is… Do you need account/character name?

Hi “Brothers-in-the-bug”!
Any news ? I want my “Main” flies high in the sky!

BladeBaT.9203:

Hi “Brothers-in-the-bug”!
Any news ? I want my “Main” flies high in the sky!

Hi,

Unfortunately as always – reported it again and again have been ignored from arenanet “support”. Really, right professionals in the right placesDD

No one “solution” i googled seems helpful :-/

doomaster.5120:

BladeBaT.9203:

Hi “Brothers-in-the-bug”!
Any news ? I want my “Main” flies high in the sky!

Hi,

Unfortunately as always – reported it again and again have been ignored from arenanet “support”. Really, right professionals in the right placesDD

No one “solution” i googled seems helpful :-/

The CS Team responds to every ticket; if you are not getting responses, have you checked your spam and junk folders? Did you create new tickets each time? If so, although you will still get the automated response email, it will put your issue at the back of the queue. You can post your (original) ticket number in the Sticky, ‘Tickets for Review 3 Days and Older’, if you have had no response after 72 hours.

As the Bug Report window clearly states, you will garner no response if you are only submitting in-game Bug Reports. As stated above, if you desire a reply, create a ticket.

Good luck.

Inculpatus cedo.9234:

The CS Team responds to every ticket; if you are not getting responses, have you checked your spam and junk folders? Did you create new tickets each time? If so, although you will still get the automated response email, it will put your issue at the back of the queue. You can post your (original) ticket number in the Sticky, ‘Tickets for Review 3 Days and Older’, if you have had no response after 72 hours.

As the Bug Report window clearly states, you will garner no response if you are only submitting in-game Bug Reports. As stated above, if you desire a reply, create a ticket.

Good luck.

have you checked your spam and junk folders?
CHECK! and nope, nothing in the spam/junk folder

you will still get the automated response email
I’m not so lucky, I haven’t even received the automated response email

As the Bug Report window clearly states, you will garner no response if you are only submitting in-game Bug Reports. As stated above, if you desire a reply, create a ticket.
Do you mean the “Bug report window” in the game ?

Anyway, thanks for your reply!!

For the others like me, Can we write the same “bug report” ?

In attach you can find the blank window

I’m in the same limbo and I have read of others who are in the same shoes. I really do hope we get some attention. Thanks for creating this post since we need some exposure to this problem. gw2 support tried to help me with different procedures (deleting gw2 cache) but it turned out to be hours of troubleshooting which did not fix the issue.

BladeBaT.9203:

have you checked your spam and junk folders?
CHECK! and nope, nothing in the spam/junk folder

you will still get the automated response email
I’m not so lucky, I haven’t even received the automated response email

As the Bug Report window clearly states, you will garner no response if you are only submitting in-game Bug Reports. As stated above, if you desire a reply, create a ticket.
Do you mean the “Bug report window” in the game ?

Anyway, thanks for your reply!!

For the others like me, Can we write the same “bug report” ?

In attach you can find the blank window

You will not receive a response when using the in-game bug report feature.

Please see the attached images for steps on how to request assistance directly.

OK, good to know that using in-game support form is not a good idea, so i will submit new ticket from web.

I opened a ticket from web, quick response; try this:

Please try activating any other story, leaving to WvW or the PvP lobby and try deactivating the prologue. If you are in an instance please try auto-kicking you by walking out of the bounds.

Nothing for me

Update 15/12/2015

There is a patch coming up really soon that is supposed to be fixing this

Another thing: with another level 80 character you can unlock the mastery system for the other characters.
I can’t test it with myself because I’m leveling up my “Second-in-command”.
Anyway, better than nothing!

BladeBaT.9203:

Update 15/12/2015

There is a patch coming up really soon that is supposed to be fixing this

Another thing: with another level 80 character you can unlock the mastery system for the other characters.
I can’t test it with myself because I’m leveling up my “Second-in-command”.
Anyway, better than nothing!

Hope that would be fixed. Behemoth event which was bugged seems fixed today.

Yes, you can unlock masteries by other characters. Better than nothing but i would like do all that stories with my main best playing character to open other mastery lines which depends on stories.

Yes, you can enter jungle by two workarounds – way for all is “teleport to friend” gizmo. Other is use Gilded Hollow if your guild has it. Both workarounds works, you can open at least WP on map.

But without tons of masteries you can not explore the jungle because with that new masteries system you can not do anything without ton of points to open all that stuff… Without that kitten you can not do any step in other maps than VB which are constantly closed and no one there… So you have to do stories and really need to fix that crippled story.

After the patch I finally completed the mission, and I can use the masteries.

Not after patch, but it seems that key is in “auto-kicking you by walking out of the bounds.” – i have switched to other story, go to instance, auto kick out and voila, after swtich back to prologue green str sudenly appeared…