Guild Wars 2

Hello,

I’ve been keeping an eye on a support ticket for the past day off and on, and two times i’ve seen an action on the ticket but no messages added from the supposed individual taking actions on my request. I’m not sure if it’s a bug or if the individual is doing non-verbal changes to the ticket, but in my check-in today i mentioned that i would appreciate a status update, so i would have expected something to be written…

If this is in the wrong place I apologize, and I also don’t intend to come across as pushy – I’m just genuinely curious as to whether or not there’s something going on.

Thank you for your time.

You can update your ticket to ask, as only the CS Team will know.

Good luck.

Ah, yeah I’ve done that already, so I’ll just have to wait and see i suppose. Thanks for the input!