Guild Wars 2

Stuck at Chapter 1 Awakening “Speak with Mender Aviala.” I cannot find any green spots on the map or indicators on where to go next.

Mender Aviala was immediately in front of you when you entered the world and has a green star over her head.

I’ve circled her in your screenshot as she is still visible from where you are.

edit
Sorry, I forgot that the new personal story stuff doesn’t start until later levels. A player can be level 10, or even 80, before they start their first chapter. Seeing as you are level 40, it was likely a long time ago when you were “born” into the world and first saw her standing near that loading area.

Yeah, they really should have updated the first story step to mark your map with where she is, especially if new characters no longer need to speak with her immediately upon loading. At least I think that is how it is done now with the new story system. I can’t bring myself to start a new sylvari to try out their NPE. :\

edit 2
It’s strange that your story journal shows the step as being completed and is struck out when you are still being told to speak with her. Maybe that is the bug and the reason why there isn’t a marker on your map of where she is located; part of the system thinks you talked with her and hid the marker, the other part thinks it is still on that step.
Really weird.

This has happened to a number of people who created their Sylvari before the patch and then returned to do the story step at a later date. No word yet on a fix.

Starconspirator.3012:

This has happened to a number of people who created their Sylvari before the patch and then returned to do the story step at a later date. No word yet on a fix.

We did recieve word in an earlier thread that they are aware of the bug and are working on a fix but could not give an estimate on how long before the patch will be completed.

I tried it today and I can finaly enter the burrow

Yes, works for me too.
Thanks for the fix.