Teleporting through the floor in Arah (explorable)

Teleporting through the floor in Arah (explorable)

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Posted by: Brutal.5376

Brutal.5376

I do not know if this bug occurs in story mode because I was not using my current weapon set when I did that mode, and so I did not encounter this bug.

As a Mesmer using a staff, every time I use Phase Retreat I end up teleporting under the floor into a watery area from which I cannot escape except through the use of a waypoint. And since I’m often stuck in combat while under the floor, my only recourse is to log out and back in. This happens VERY OFTEN and makes Arah completely unplayable using my current weapon set.

I’ve seen this bug on multiple pathways all the way up to and including Giganticus Lupics. I’m sure I don’t need to tell you how frustrating it is to find yourself under the floor while your group is deep into the fight against a boss, only to have them wipe and lose while you are trying to relog.

Please look into this and try to fix it.

Thanks a lot.

Teleporting through the floor in Arah (explorable)

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Posted by: Jason King.2647

Jason King.2647

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Thanks for the report! We track this issue on a case-by-case basis, as it generally has to do with the map. Does it happen every where you use the skill or are there specific locations where you’re seeing it happen? Screenshot are one of the best ways to get the location information we need to track these down.

ArenaNet Community Team
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(edited by Jason King.2647)

Teleporting through the floor in Arah (explorable)

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Posted by: yos.2401

yos.2401

I have also gotten this issue twice, once down with lord barridan in Plains of Ashford and once in the Gendarran Fields in the jump puzzle near the first torch. I believe I sent a bug report both times it has happened, but lets just say its frustrating.

Teleporting through the floor in Arah (explorable)

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Posted by: Mystique.6793

Mystique.6793

I’ve noticed it seems to happen in an area where there may be some water nearby. Although it happened to me at the Dark Reverie jumping puzzle area and I didn’t think there was any water there, apart from underneath the entire world. =S

Teleporting through the floor in Arah (explorable)

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Posted by: Brutal.5376

Brutal.5376

Thanks for the report! We track this issue on a case-by-case basis, as it generally has to do with the map. Does it happen every where you use the skill or are there specific locations where you’re seeing it happen? Screenshot are one of the best ways to get the location information we need to track these down.

Sorry I don’t have screenshots, nor have I tested to see if it only happens in certain places, but I was able to tell that it seems like this only happened when I was facing down a slope, so that when I used phase retreat I was teleporting up the slope behind me. So maybe instead of properly pathing me up the slope for the teleport, it instead just clips me through the floor behind me? If we go back in tomorrow I may try to nail down exactly when and where I can reproduce this and take some screenshots, but maybe that will give you something to go on for starters.

Teleporting through the floor in Arah (explorable)

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Posted by: Dana windfelt.8160

Dana windfelt.8160

Barradin’s Vault (during one of the betas)…

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Teleporting through the floor in Arah (explorable)

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Posted by: Richard.2937

Richard.2937

I experienced the same on CoF Magg’s route. If you stand where the devourer nest will spawn, you might fall through the floor when the nest spawns. This happened to me five times in fifty runs, so it’s not very common, but it does occur.