Guild Wars 2

So I had a conversation with someone in customer support about this already, ticket 6517989 for anyone that cares to look.. apparently, the only way to bypass the ping spikes and packet loss on the latter telia.net hops (the blurred ones are ones controlled by my ISP) is to use a VPN.

However, the only way to control which VPN it routes through to ensure a bypass of the impacting servers is to use a paid one.

This is not an option for some (most?) people. We should NOT have to spend money on some outside service to get an enjoyable game.

And before you ask why this is such a big deal.. was doing Fractals less than an hour ago, had a minimum of 6 occurrences of using a dodge, endurance being taken, and STILL being hit regardless of being mid-roll animation.

It’s been like this ever since the DDoS attacks moved the GW2 backend away from level3.net servers. And since this is an issue on a primary handshake server.. anyone routing through the Seattle, WA backbone is having this as well.

And before any “oh it’s your bad ISP/computer/etc” comments.. framerate is not a problem, I have a 70×5mbit cable connection, and I’ve done every step of troubleshooting available to me – new PC, new router, new modem, bypassed router, new coaxial line in the back yard.. even tried a free VPN but because I couldn’t choose where to connect from, the issue persisted and was amplified because of usual VPN shenanigans.

Telia has been a problem since long before recent DDoS attacks. Hopefully, some day telia will fix their backbone issues. Though, not sure what it has to do with Seattle, if anything. The data centers aren’t even near there.

sea-b1-link.telia.net is the first handoff in the Telia chain. sea = Seattle. 30ms fluctuation on the first handoff after it leaves the ISP.

Anyone routing through this node is going to have problems as well. I mentioned it so anyone else complaining of lag and blaming only ANet or counter-complaints blaming the OP’s PC can actually look and see that it’s neither.

Hmm. When looking up that IP address, it only shows Telia’s european address.

Do you live in the Seattle area?

It really doesn’t matter; ArenaNet can’t control which Tier 1 service your ISP uses. Perhaps, you might consider speaking to them.

Good luck.

Same problem here. Disconnection Wars 2