Think I lost permanent access to my Guardian

Think I lost permanent access to my Guardian

in Bugs: Game, Forum, Website

Posted by: Nina.5706

Nina.5706

I was in Lion’s Arch and went through an Asura Gate to Rata Sum with my Guardian. While I went through the gate I lost internet connection and I had to log-in again. When I logged-in and tried to play with that character, it showed the Lion’s Arch’s loading screen, then Rata Sum’s loading screen, and then again Lion’s Arch’s loading screen.

Then it gave me an error saying: “The game client lost its connection to the server. Please wait a few minutes before restarting the client and try again.” With an error code.

I just thought it was probably my internet connection. I tried a few times again to try and play with my Guardian, but it kept doing the same thing. I played with my other characters and everything is fine, nothing like this happens. But every time with my Guardian it keeps happening. I tried guesting at an other server, but the same thing happens.

I would be devastated if I won’t be able to access my Guardian again. Does anyone know what is wrong. Please help me

I attached a screenshot of the error. Though I’m not sure if it is a game bug

Attachments:

Think I lost permanent access to my Guardian

in Bugs: Game, Forum, Website

Posted by: Elrey.5472

Elrey.5472

Contact support, a GM should be able to port your guardian away.

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Think I lost permanent access to my Guardian

in Bugs: Game, Forum, Website

Posted by: Nina.5706

Nina.5706

Ok, I restarted my computer (last resort, never thought it would do anything) and I tried to play with my Guardian again, and this time it worked, it took me to Rata Sum. Thank the gods. Never using Asura Gates with bad internet connection. Phew

Thanks for trying to help Elrey