Too easy to destroy ascended gear
Contact support. They may be able to replace the item for you, since it was clearly a mistaken deletion of the item.
As for the rest of your post: it’s honestly not too easy to destroy ascended gear. While I don’t disagree with the idea of adding a mechanic like the one for when you delete boosters and such, I don’t think it’s all that necessary. As long as people pay attention and don’t just autoclick without reading, incidents like this one will be few and far between.
Contact support. They may be able to replace the item for you, since it was clearly a mistaken deletion of the item.
As for the rest of your post: it’s honestly not too easy to destroy ascended gear. While I don’t disagree with the idea of adding a mechanic like the one for when you delete boosters and such, I don’t think it’s all that necessary. As long as people pay attention and don’t just autoclick without reading, incidents like this one will be few and far between.
I agree with you that with a popup asking to delete should be enough, but the problem is that there are too many already in game so for some people click the yes button became in a unconscious click.
That happened to me, when i realize that i destroyed the ascended instead swapping it for another yellow torch i had in the inventory at the time (the souldbind popup), it was too late.
Same could happen with any other ascended that you may move around.
So you attempted to equip a different weapon by dragging and dropping your equipped torch, but you didn’t drag it far enough and you clicked the “are you sure you wish to destroy this” popup?
I have a suggestion for you: Double click the weapon you want to equip.
Also, pay more attention to warning messages.
-BnooMaGoo.5690
Also, pay more attention to warning messages.
Exactly. Otherwise, how else can they make it more difficult to destroy stuff? Already people complain about having to type the name of items (especially if they have weird spelling) and even with that protection, I’ve heard about people “accidentally” deleting, because they just stopped paying attention after the Nth message.
I’m sympathetic to the OP situation and hope that Customer Service can help them. I don’t, however, think the solution is to make it harder for everyone else to delete stuff.
(Tip for those who do want to delete quickly when needing to type a complex name: link the item in chat, copy/cut it from chat, and paste it into the prompt; remove the square brackets and voila.)
Also, pay more attention to warning messages.
Exactly. Otherwise, how else can they make it more difficult to destroy stuff? Already people complain about having to type the name of items (especially if they have weird spelling) and even with that protection, I’ve heard about people “accidentally” deleting, because they just stopped paying attention after the Nth message.
I’m sympathetic to the OP situation and hope that Customer Service can help them. I don’t, however, think the solution is to make it harder for everyone else to delete stuff.
(Tip for those who do want to delete quickly when needing to type a complex name: link the item in chat, copy/cut it from chat, and paste it into the prompt; remove the square brackets and voila.)
Thanks everybody for your support, even the ones that didn’t seems to want to help.
The support team give me back the torch so all i can say i’m very impressed in a very good way how support handled this matter.
About the popups. That’s called selective blindness. I usually look at the messages in the popups, but when you are crafting and such the many messages became tedious and normal people tend to do this. However the reasons why i would move the torch that way instead double click into the rare they aren’t important for the core of this problem. Let’s call it fate.
Anyway i think they should ask to write the name of the ascended gear when you want to destroy it. I would even go further and make them indestructible, if you want them out of your inventory you can sell them at any merchant and get at least 1 gold for it. There is no point to been able to destroy such an unique and valuable items.
I would do the same with any other legendary/unique objects. Been able to sell them at the merchant allow the user to get it back in case it was an error.
Right now it’s too easy to throw away an unique item while my point is other items less important like tonics you have to write the full name of it like Endless Mordrem Teragriff Tonic with caps and all, although that you can buy this tonic at any bandit crest merchant.
Also, pay more attention to warning messages.
Exactly. Otherwise, how else can they make it more difficult to destroy stuff? Already people complain about having to type the name of items (especially if they have weird spelling) and even with that protection, I’ve heard about people “accidentally” deleting, because they just stopped paying attention after the Nth message.
I’m sympathetic to the OP situation and hope that Customer Service can help them. I don’t, however, think the solution is to make it harder for everyone else to delete stuff.
(Tip for those who do want to delete quickly when needing to type a complex name: link the item in chat, copy/cut it from chat, and paste it into the prompt; remove the square brackets and voila.)
Honestly, all of this would be resolved by either
- making a togglable game setting option for
- “On destroy, prompt for item name confirmation:”
- [ ] rare
- [ ] exotic
- [ ] ascended
- “On destroy, prompt for item name confirmation:”
OR
- creating a “trash” inventory square, or designating a “trash” UI corner that becomes active during item icon dragging
I seldom need to destroy oodles of items in succession, so I wouldn’t be bothered if (in the latter) case they took away the “dragging into space = try to destroy” behavior—but it could be retained as another simple togglable option. I can’t imagine how either of these would be terribly difficult to implement (I mean that literally—I can’t imagine; that doesn’t mean there aren’t challenges to them, just that I wouldn’t know what they are and on the face of it I can see no reason they would exist).
(edited by upsdn.5426)
About the popups. That’s called selective blindness. I usually look at the messages in the popups, but when you are crafting and such the many messages became tedious and normal people tend to do this. However the reasons why i would move the torch that way instead double click into the rare they aren’t important for the core of this problem. Let’s call it fate.
It takes the average human less than one second to read the line “are you sure you wish to destroy <insert item name>?” Even if you think you’re not paying attention, if you’re looking at the message, your brain is reading it.
Maybe I’m just not normal.
-BnooMaGoo.5690
About the popups. That’s called selective blindness. I usually look at the messages in the popups, but when you are crafting and such the many messages became tedious and normal people tend to do this. However the reasons why i would move the torch that way instead double click into the rare they aren’t important for the core of this problem. Let’s call it fate.
It takes the average human less than one second to read the line “are you sure you wish to destroy <insert item name>?” Even if you think you’re not paying attention, if you’re looking at the message, your brain is reading it.
Maybe I’m just not normal.
Yes—your brain is reading it, but more often than not (and this applies to you, whether or not you think it does) it is not listening to your prefrontal cortex as much as it is listening to the rest of your brain. That means you’re more likely to do something you’ve done many times and committed to “muscle memory” (not really but not important) than you are to do something you would rather do upon reflection—e.g., clicking “yes” to a destroy prompt, since usually you don’t accidentally try to destroy something important, and therefore you almost always click “yes.”
Source: basic BCS experimentalist stuff 101
About the popups. That’s called selective blindness. I usually look at the messages in the popups, but when you are crafting and such the many messages became tedious and normal people tend to do this. However the reasons why i would move the torch that way instead double click into the rare they aren’t important for the core of this problem. Let’s call it fate.
It takes the average human less than one second to read the line “are you sure you wish to destroy <insert item name>?” Even if you think you’re not paying attention, if you’re looking at the message, your brain is reading it.
Maybe I’m just not normal.
Yes—your brain is reading it, but more often than not (and this applies to you, whether or not you think it does) it is not listening to your prefrontal cortex as much as it is listening to the rest of your brain. That means you’re more likely to do something you’ve done many times and committed to “muscle memory” (not really but not important) than you are to do something you would rather do upon reflection—e.g., clicking “yes” to a destroy prompt, since usually you don’t accidentally try to destroy something important, and therefore you almost always click “yes.”
Source: basic BCS experimentalist stuff 101
I’ve never accidentally destroyed anything, so I have that going for me at least.
-BnooMaGoo.5690