Guild Wars 2

Aww, look at the furry little….IT BIT ME!

Jon was quick with that first comment…

Yeah did notice this. Since about 3 days now I’m receiving my tourney chests. WHat gonna happen if I transfer back to my old EU server now? will I have to earn more tournament chests then I did on the US one now to get them again there?

I’ve had this problem for quite a while now and I finally decided to check the forums for it. To be honest, I am surprised to see that it’s a known issue because I thought I was the only one not getting the tournament rewards after asking around if people have this issue.

I played on an EU server for more than a month and this week I transferred to an American server for a few days and got back to EU servers but another one, different from my first one. I’ve gotten more than a hundred tournament reward chests on my first one and now I have to win even more tournaments just to start receiving rewards again?

This definitely makes me give up sPvP until it’s fixed.

So say I have ~400 wins on Gandara. I transferred to a US server. So now I have to win another 400 wins before earning rewards again?

Any idea on when this issue will be fixed? Its still in effect as of todays patch >.<

problem still there… and even if i won more tournaments than on previous server i’m still not receiving rewards.

Ok first off i want to say how disspointed in Anet i am, i have had this issue for over 2 weeks missed SO MUCH exp and rewards me and my team win 90% of the tournies we go in and for 2 and abit weeks i have not recived my chests ive sent off countless tickets in game easily over 100 there is no way in hell you have missed them yet im just being ignored im currently rank 36 but would easily be 39-40 at first i did not care about this as it past the 1st week mark i grew concerned and now its just ridiculas im clearly being ignored by Anet and its not acceptible and NOW finally paid tourniments have come out we won our 1st tourniment and i dont evan get PAID chests this is so kitten its over whelming and your only fix is to go back to NA and do as many tournies wins, which for me is not an option i was in NA for over a month before i came to EU servers and the only way i could enter tournies in NA now is in a pug cus im not going to find another team as i already have a EU team this needs to be fixed right now ive already missed out on hundreds of tourniment tickets my team has over 300 each ect and i have 70… ALSO the biggest issue is im not reciveing qualifier points after paid tourniments, you brought out these paid tourniments but didnt evan fix the issues people have with chests youve known about this issue ffor atleast 2 weeks and yet people like me are being ignored.

… ppl always see things in the worst way possible…
i dont think they are ignoring this issue, maybe they couldnt yet find the source of the problem, but i have to say i was a bit surprised to see paid tournaments without first seeing this bug solved.

This is ridiculous. Its been two and a half weeks since I transferred to NA and this bug is still affecting me. Not only am I down about 30 tournament tickets, but also I should be getting about 5 to 6 QP, but thanks to the brilliant servers, those cannot be granted to me either. When will this bug be fixed? I have had friends who have had this bug fixed for them and it is absolutely ludicrous that this is still an issue. I am tired of not getting responses

I totally understand that this issue only affects a very small number of players, as such it can’t be expected to be number 1 priority. But as the game gets more competitive now paid tournaments are implemented, this really does put players such as me at a disadvantage as I need to win another 90+ tournaments before I can start getting tournament tickets and QP’s again. Would be nice to have an update on the progress of fixing this issue.

Simple fix for this… if you live in Europe play on the EU servers, and if you live in the US play on US servers.

See how easy this is to fix?

Z

ZNICK.8537:

Simple fix for this… if you live in Europe play on the EU servers, and if you live in the US play on US servers.

See how easy this is to fix?

Z

you didn’t fix anything.

Fixing something is solving the issue when it occurs, it is not: using the cases where it doesn’t occur as the standard by wich you measure your succes.

You merely listed where the problem does not happen. Thanks, but we already knew.

You do realise you are telling the dev’s here that they are too stupid to realise this is not a problem, that you yourself fixed it already, and that they shouldn’t bother making a post about it?
That is what you are saying, while you probably are thinking you were showing those silly complaining players how ignorant they were… didn’t you?

Me and several friends were cursing this bug last night so I decided to check the forums to see what ANet is doing about it. I’m not one to complain about things normally, but for those of us who played substantially on EU servers before switching this bug has been very detrimental to our spvp experience (we simply have received NO tpvp rewards for weeks).

Furthermore we are not receiving paid tournament ticket refunds, so for those who decide to ignore this bug and enter paid DO NOT cancel the queue as you will lose the tickets (again we lost about 10-15 from this).

Finally just to clarify this supposed tourney chest ‘fix’ is it more tourney reward chests in general or does the quality (gold, silver bronze etc) make a difference to superseding the original total amassed on the EU servers?

If you did alot of free tournaments and then switched region, will paid tournament chests also not be gained?

God.. i did so many tournaments at my US server… this will suck so bad now im at Eu .. /cry

God.. i did so many tournaments at my US server… this will suck so bad now im at Eu .. /crycome on 15th november path, i need you to fix that!

what the kitten ANet… a month and a half and no progress update at all?

Heh over 80 chests lost to this bug and some QPs. I dont understand how this is not yet fixed after over a month and more.

I hope there is some compensation at the end, where you do take the time out to go through logs and reimburse those who lost chests.

Jackie.1829:

Heh over 80 chests lost to this bug and some QPs. I dont understand how this is not yet fixed after over a month and more.

I hope there is some compensation at the end, where you do take the time out to go through logs and reimburse those who lost chests.

If this is anything like when chests just werent working, then we wont, which is a load of kitten poop

So are we gonna get an update anytime soon or are you just going to continue ignoring this thread

As of today ive lost nearly 100 tickets to this bug and have not seen any of them restored. Will I ever see compensation for this loss?

As a gw1 player i’m used to play with ppl all around the world.

When i pre-purchased the game, it was mentioned a guest feature (aka “pvp is not server dependant”) that was supposed to be here since start.

I was told to switch servers while waiting for the guest feature to be released to be able to play with whoever you want, which i did.

Then you changed server transfer to 1 per week. It’s really annoying, but I can live with it.

I won’t complain about the already lost tickets/chests/qp, I don’t care I can live with it if you don’t give them back as long as you fix this bug.

This bug has been knowned and reported since day 1 and lot of people are pretty much waiting for a fix for 3 months now.

This problem and the lack of guest feature totally destroys pvp experience for people who switch servers a lot, making spvp/tpvp just unplayable.

Is it too much of a programming challenge for you? or are you just going to perpetually put this bug at the bottom of your priority list?

PS: this server-restricted pvp mode is no good and doesn’t make sense, it divides the players community. Gw1 had the chance to have international districts and everyone could play with and against anyone. If pvp in gw1 was server dependant, the game would have died much more faster.

Just happened to me, did 4 paid tourneys and gave time for it to end. No chests received here either.

Hello, my name is Neuro. I am the Team Captain of Team Curse (Guild Wars 2) under Curse Inc. I recently decided to transfer my team to Europe from North America for the more frequent Paid Tournament queues. However, when we’ve finished tournaments, two of our members (myself including) are not receiving chests. I’m not particularly interested about the gear earned from chests, but the gems & tickets are our way to sustain constant tournament queues. I will continue to purchase gems as needed because my team needs to practice, but I would really appreciate a fix to this issue.
- Crs Neuro

Hey there, Zoose here, avid PvPer and Elementalist for Team Curse. I moved to the EU server Desolation to be able to play tournaments. Unfortunately, I am running into the same problem as my Team Captain, Neuro. We are not receiving tickets, chests, or gems for our wins in free or paid tournaments. If you could fix this ASAP Team Curse would be greatly appreciated!
- Crs Zoose

I am purchasing gems as needed, so that we can practice, but Neuro and I need this issue resolved please.

Hey i would love if you could fix this my team has been pretty much unable to que paids due to us moving from US to EU :S

Would be awesome if you could give us a ETA for it.

Ayra qtest guardian/thief/toplad universe

My teammates are forced to pay real money in order to play paid tournaments because even if we win, we are not getting anything in return.
This needs to be fixed asap.

One thing I noticed about the bug is you don’t get your tournament ticket refunds (when you disband a queue) as well.

So whatever’s wrong with the tournament reward system is probably also wrong with the mail system.

Can we get an update on this? “about a month” since the last dev post. So is this being worked on? Do you not care?
.
Forcing your clients to pay to play due to an bug is unacceptable. This should be a top priority! We are a loyal player base, but this is a slap in the face that this not been addressed and you continue to force us to empty our wallets to play your FEE FREE game.

Save your apologies and just fix it.

I recently transfered from EU to US and still not getting any tourny reward chests. Ive come 1st ,2nd several times with nothing. With the new change in transfer i have to wait 7 days be4 transfering and 7 more days to get back. PLEASE FIX THIS PROBLEM,

Can u guys fix this already? Many people is starting to quit due to the fact they have to pay for gems even if they win cuz they arnt getting any chests..

this NEED to be fixed.. this isnt fun anymore.. this surely is one of the reason alot of people leave after transfering servers.

2 months not a single response or update to this issue. Devs say they read the forums and sure there are a lot of posts, but this thread was started by an Anet mod so its on the freaking top of this forum! Please address this!

Your inability to resolve or even respond to this issue tells us you either
A.) You don’t care
or
B.) You are incompetent at your job.

Players are either quitting GW2 or unnecessarily spending real money on tournament tickets so they can practice/play with their team/friends…. oh I get it! Another scam to generate some cash flow. Well done!

I have to agree that the communication abut this issue is quite lacking.. when i send in a ticket about perhaps yust allowing people to send in messages and then manually reset the stats or something like that… i yust got back to look at this thread, which holds no information whatsoever

Can you at least give us some info about the fix progress. This is a serious issue and should be a priority. Players are just suck in their regions where they played way too many tourneys, and they can’t change.

Still no response?

Really? Nothing?

Well, I’ll sacrifice my forum account for a few days….

Lets face it gentlemen, PvE issues are more important and the bug department obviously either isn’t competent enough to fix this bug (in which case, lol), or the big boys in ANet are too busy caring about not PvP. The Devs aren’t responding because they dont have an excuse besides saying:

“look guys, PvE bugs are more important. Haven’t you noticed they get fixed in days while yours take weeks at a time? Just wait until PvE is flawless and then we will get your bugs fixed”

And we KNOW they don’t have the balls to say that, which is more than likely the truth. Come at me ban bro

It’s been 2 months. I mean everytime there’s an update the tournaments are broken for days. Sometimes a week or two(load screen bug). Now this, listen here. Paid tournaments cost gems and reward gems. This bug has been around for how long. You monetize this aspect of the game, then leave something like this(gamebreaking for me) out there. Why even allow transfers, and it’s been 2 months seriously?

How can I put this in a civil way. What kind of low life game are you trying to run here? No form of re imbursement either, and basically a big “Too bad go suck it” response, to the problem. “It’ll get fixed when it gets fixed. You don’t like it too bad, go play something else until we fix it. Oh, and by the way we’re not gonna fix it in any form of urgent manner you can go suck it.”

That’s the message I’m getting by reading this thread. Thanks for your time.

This is bull kitten! Who doesn’t agree with that statement I just made?

This is a terrible reflection of your company. Tournament tickets are a monetized item in the game. Yet the process which you use them for is bugged in such a way where it ‘eats’ your tickets. Yet there is no form to get a refund of these items lost?

DON’T YOU REALIZE HOW UNETHICAL IT IS TO CHARGE FOR TICKETS THEN NOT ADDRESS AN ISSUE THAT EATS THE TICKETS WITH OUT YOU PROPERLY BEING ABLE TO UTILIZE THEM.

That is what you call a hustler, a con artist, an unethical business. Wow, just wow- how morally inadequate is this business seriously.

Yup, I know many people who lost hundreds and hundreds of tickets simply because they played too many tournaments before changing the region. Now they’re just being ripped off. But yeah, let’s sell an unfinished product and get as much money as possible!!!

now now, its been 2 months… get a solution please. and btw stop ninja patches that we have to download. and that we have no clue whats it going on about

Been gone for the holidays come back and still no response… I don’t think the rest of the ANet employees need to be grouped into this incompetence so… Jon Peters and Jonathan Sharp this is unacceptable and pathetic. No fix or even a single response to this issue after 2+ months…

Happy New Year and hopefully a more competent one.

I am currently in Aurora Glade server and wanna transfer to a US server, does this mean I will stop receiving the chests for sure, or does it only affect some people?

SameHH.1048:

I am currently in Aurora Glade server and wanna transfer to a US server, does this mean I will stop receiving the chests for sure, or does it only affect some people?

Yes you will not get any chests until your US region wins match your EU wins

BLU.8961:

SameHH.1048:

I am currently in Aurora Glade server and wanna transfer to a US server, does this mean I will stop receiving the chests for sure, or does it only affect some people?

Yes you will not get any chests until your US region wins match your EU wins

omg i have alot of tourny wons